Process Improvement Analyst III, AI
Navy Federal Credit Union
PMP
Process Improvement Analyst III, Robotic Automation
Navy Federal Credit Union
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida, Virginia
Visit company websiteSalary
💰 $96,900 - $141,600 per year
Job Level
Mid-LevelSenior
Tech Stack
PMPReact
About the role
- Analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of highly complex business processes and systems.
- Research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of business and/or services and react to business needs reduce costs with broad latitude for discretion.
- Provide guidance and advice to senior management on the most efficient use of resources to obtain positive and measurable results.
- Perform highly complex process improvement functions under limited supervision.
- Oversee/direct and lead the most complex/unusual tasks of broad latitude and significant impact requiring complex analysis.
Requirements
- Master’s Degree in Information Systems/Technology, Computer Science, Business Administration, Finance, or the equivalent combination of training, education, and experience
- Lean Six Sigma certification (L6-S) or the equivalent combination of training, education, and experience
- Certified Business Process Professional (CBPP) or the equivalent combination of training, education, and experience
- Certified Business Process Improvement/Reengineering Practitioner (CBPR) or the equivalent combination of training, education, and experience
- Project Management Professional (PMP) or the equivalent combination of training, education, and experience
- Expert knowledge of process mapping/modeling and business process reengineering
- Expert skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
- Extensive experience in leading teams in business process improvement initiatives
- Expert skill communicating with all levels within an organization
- Expert skill exercising initiative and using good judgment to make sound decisions
- Expert research, analytical, and problem solving skills
- Extensive experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
- Expert skill in the analysis of technical issues in order to recommend, develop and/or implement strategies and achieve objectives
- Expert knowledge of market trends, business strategies and technology and their interrelationships
- Expert analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
- Extensive experience in working effectively with diverse internal and external contacts
- Expert analytical/quantitative, reconciliation and deductive reasoning skills
- Advanced verbal and written communication skills
- Extensive experience and knowledge in implementing continuous process improvements, business process re-engineering, and/or process automation solutions across the various aspects of the intelligent automation spectrum
- Extensive experience or awareness of pragmatic execution methodologies to advance business processing efficiencies dealing with varying technologies and platforms
- Advanced knowledge of or significant technical training/work experience with automation tools and/or platforms (e.g. Pega, Automation Anywhere, UIPath, Blue Prism, etc.)
- Extensive ability to quickly acquire business/process/technology knowledge and facilitate process improvement recommendation(s) with robust, practical solutions to advance business operations and capabilities
