Senior Learning Solutions Architect

Navy Federal Credit Union

Consult with Navy Federal's leaders to identify learning gaps and recommend learning solutions. Collaborate with partners to measure effectiveness of learning programs.

Posted 6/23/2026full-timeVienna • California, Florida, Virginia • 🇺🇸 United StatesSenior💰 $96,900 - $141,600 per yearWebsite

Tech Stack

Tools & technologies

Swift

About the role

Key responsibilities & impact

Consult and collaborate with business leaders to identify learning needs, gaps and updates or enhancements to existing plans. Conduct needs analysis on strategic requests and recommend the best learning solutions to support business objectives in alignment with Navy Federal's strategy
Serve as a lead consultant and resource on professional and talent development learning to either directly or indirectly support and align with enterprise strategy and needs
Contribute to the development of learning strategies, tactics and solutions and design/develop/facilitate learning solutions and content for professional development, employee upskilling, etc., using a proven development life cycle to support company-wide and business unit objectives, while considering stakeholder needs and industry standards
Design and use quantitative and qualitative methods and metrics to measure, evaluate and analyze the effectiveness of training programs and/or immersive learning plans to ensure objectives are achieved
Oversee the development of reference materials, support tools and leader resources that reinforce strategic learning
Lead, guide, and mentor team members and partner with the business to achieve desired outcomes, and in support of leaders in setting performance standards and identifying potential skill gaps related to expectations
Serve as a lead liaison between the Learning Solutions team and Talent Development team (when appropriate) providing swift and thorough transitions for customers and business partners
Remain current with industry learning best practices and technical, product and program enhancements
Participate in or manage multiple large-scale and/or cross-divisional/departmental projects and programs
Partner with L&TD's Vendor Partnership team to identify opportunities to source shared vendor relationships, platforms or content
Conduct needs analysis on strategic requests; identify learning gaps and recommend the best learning solutions to support business objectives in alignment with Navy Federal's strategy
Perform other duties as assigned

Requirements

What you’ll need

Expertise in one or more of the following: program management and evaluation, learning science, communications, instructional design, organizational development and/or extensive experience designing, developing, and implementing training.
Willingness to learn, use a growth mindset and combine theoretical knowledge with practical, hands-on application.
Expertise in conducting needs assessment and analysis for large scale learning solutions.
Advanced knowledge of measuring ROI on learning solutions
Extensive experience in classroom instruction and/or facilitation for individuals or groups
Extensive experience in working and participating in cross-functional, multi-dimensional teams and projects
Expert knowledge of instructional theories, educational psychology, educational theory, tools and resources
Demonstrated ability to think strategically, adapt quickly and exhibit effective communication skills to all levels of leadership.
Demonstrated advanced organizational, planning, and project management skills and knowledge.
Demonstrated skill in effectively building relationships with and influencing team members, management, vendors, and a diverse group of stakeholders.
Demonstrated skill in compiling, organizing and presenting findings and conclusions clearly and concisely to stakeholders and management.
Advanced research, analytical, and problem-solving skills
Expert skill communicating with all levels within an organization
Expert skill in building strategic and execution-focused plans and alliances with partner leadership
Advanced skill interacting tactfully and effectively in difficult situations
Expert skill to successfully influence, lead and/or guide others towards goals
Advanced verbal and written communication skills to include speaking and/or presenting in front of groups in a professional setting
Bachelor's Degree in Education, Instructional Technology, Human Resources, business, communication, behavioral sciences, Program Management or related field or the equivalent combination of training, education and experience.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementlearning scienceinstructional designorganizational developmentneeds assessmentmeasuring ROIclassroom instructionfacilitationeducational psychologyanalytical skills

Soft Skills

growth mindsetstrategic thinkingeffective communicationorganizational skillsplanning skillsrelationship buildinginfluencing skillsproblem-solving skillspresentation skillstactful interaction

Certifications

Bachelor's Degree in EducationBachelor's Degree in Instructional TechnologyBachelor's Degree in Human ResourcesBachelor's Degree in BusinessBachelor's Degree in CommunicationBachelor's Degree in Behavioral SciencesBachelor's Degree in Program Management