Analyst

• To support the Member Communication Orchestration and Analytics team with the Next Best Action strategies and participate in delivering new and innovative business and technical solutions using Marketing Automation technology.
• Participate in data mining for marketing insights and implementation of predictive analytics and member next best action decisioning to meet Navy Federal product, revenue, and member engagement goals.
• Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
• Receives general instructions on routine work and detailed instructions on new projects and/or assignments from higher level staff and management.

Member Communication Orchestration Analyst I

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Quality Improvement Analyst

Application Analyst III – Epic

Appeals and Grievance Analyst