Learning Solutions Architect III

Navy Federal Credit Union

Learning Solutions Architect III at Navy Federal collaborating with leaders to identify and address learning needs. Developing strategies and content to enhance training effectiveness.

Posted 5/26/2026full-timePensacola • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $78,400 - $123,200 per yearWebsite

Tech Stack

Tools & technologies

Swift

About the role

Key responsibilities & impact

Consult and collaborate with business leaders to identify learning needs, expectations for change, and updates or enhancements to existing training plans. Conduct analysis on requests, recommend learning and behavioral strategies, and curate or create content as needed to support business objectives in alignment with Navy Federal's strategy.
Consult on and act as a knowledgeable resource for professional and talent development learning to directly support business units’ alignment with enterprise learning strategy and needs
Develop learning strategies, tactics, and solutions and then design, develop, or curate learning content for professional development and employee upskilling programs
Support the facilitation of learning sessions as needed for professional development, employee upskilling, and other topics to support both enterprise and business unit objectives
Use quantitative and qualitative methods and metrics to measure, evaluate and analyze the effectiveness of training programs and/or immersive learning plans to ensure objectives are achieved
Use various instructional design tools and generative strategies to develop courses, reference materials, graphics, A/V assets, support tools and leader resources that reinforce strategic learning
Mentor less experienced team members and support leaders in setting performance standards and identifying potential skill gaps related to expectations
Act as a liaison between the Enterprise Learning team, Talent Development team (when appropriate), and HR Business Partners providing swift and thorough transitions for customers and business partners
Remain current with industry best practices for learning enhancement, development skills, product and program enhancement, data tracking, and AI design strategies
Participate in large-scale and/or cross-Department/Division projects and programs
Collaborate with and provide support for Sr Learning Solutions Architects and Program Managers in working with HR/L&TD's Vendor Partnership team
Hybrid/Partial telework environment across multiple work locations (Determined by Business Unit Leader)
The scope and focus of work for Learning Solutions Architects in L&TD (HR) are aligned at the enterprise level. Learning Solutions Architects operating outside of the HR division, will have a scope and focus that is more directly aligned to the business unit/department level needs.
Perform other duties as assigned

Requirements

What you’ll need

Significant experience in one or more of the following: program management and evaluation, learning science, communications, instructional design, and organizational development and/or extensive experience designing, developing, implementing, and evaluating training
Extensive experience developing content and supporting materials for high-visibility synchronous and asynchronous learning and/or facilitation for individuals and groups
Willingness to learn, use a growth mindset and combine theoretical knowledge with practical, hands-on application
Experience conducting needs assessment and analysis for large-scale learning solutions
Experience evaluating post-operationalization metrics to map trends and assess the impact/ROI of training efforts
Experience in working and participating in cross-functional, multi-dimensional teams and projects
Expert knowledge of instructional theories, educational psychology, educational theory, and related tools and resources
Experience successfully influencing, leading and/or guiding others towards goals and positioning learning solutions as components of a larger behavioral business strategy
Experience in organizational, planning, and project management skills and knowledge
Demonstrated skill in effectively building relationships with and influencing team members, management, vendors, and a diverse group of stakeholders
Demonstrated skill in compiling, organizing and presenting findings and conclusions clearly and concisely to stakeholders and management
Advanced research, analytical, and problem-solving skills
Strong skill communicating with all levels within an organization
Strong skill in building strategic and execution-focused plans and alliances with partner leadership
Advanced skill interacting tactfully and effectively in difficult situations
Strong verbal and written communication skills to include speaking and/or presenting in front of groups in a professional setting
Bachelor's Degree in Education, Instructional Technology, Human Resources, business, communication, behavioral sciences, Program Management or related field or the equivalent combination of training, education and experience

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible working hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementlearning scienceinstructional designorganizational developmentcontent developmentneeds assessmentpost-operationalization metricseducational psychologyanalytical skillsproblem-solving skills

Soft Skills

growth mindsetinfluencing skillsrelationship buildingcommunication skillsorganizational skillsplanning skillspresentation skillsmentoringcollaborationtactful interaction

Certifications

Bachelor's Degree in EducationBachelor's Degree in Instructional TechnologyBachelor's Degree in Human ResourcesBachelor's Degree in CommunicationBachelor's Degree in Behavioral SciencesBachelor's Degree in Program Management