Assistant Manager – Training

Navy Federal Credit Union

Assistant Manager for training operations at Navy Federal overseeing multi-location educational initiatives. Manage project implementation and workforce development to achieve business objectives.

Posted 5/22/2026full-timePensacola • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $128,300 - $187,500 per yearWebsite

About the role

Key responsibilities & impact

To assist in the planning and management of the functions of a multi-location full spectrum training operation.
Manage the implementation of complex projects and training of learner centric curriculum.
Ensure learning solutions and programs align with strategic business initiatives and that they achieve business and training objectives.
Oversee proper allocation of resources used for the development of a skilled and capable workforce to include the success of branch employees through professional development planning.

Requirements

What you’ll need

Significant experience in evaluating the effectiveness of courses and learning products and delivery methods
Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
Supervisory or management experience
Review daily operations and project plans, and make recommendations/solutions to manager to implement changes/corrections
Working knowledge of principles and processes for measuring and evaluating program and individual effectiveness and developing alternative corrective actions
Significant experience in leading, guiding and mentoring others
Research, gather and synthesize data; present conclusions and recommendations to management and/or team members
Experience in budget forecasting and cost benefit analysis
Effective skill resolving conflicting requests and meeting changing requirements
Advanced skill exercising initiative and using good judgment to make sound decisions
Effective developing and implementing programs in a leadership role
Effective skill in building strategic and execution-focused plans and alliances with partner leadership
Advanced skill recruiting, retaining, coaching and motivating employees to achieve production results
Advanced organizational, planning and time management skills
Advanced skill interacting tactfully and effectively in difficult situations
Advanced verbal and written communication skills
Effective skill building effective relationships through rapport, trust, diplomacy and tact
Effective skill communicating with all levels within an organization
Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
Strong analytical, planning, organizational, and problem solving skills
Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Effective skill presenting findings, conclusions, alternatives and information clearly and concisely
Effective skill in the use of PCs and related software packages
Bachelor's Degree in a related field, or the equivalent combination of education, training, and experience

Benefits

Comp & perks

Health insurance
Retirement plans
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementbudget forecastingcost benefit analysisevaluating program effectivenessdeveloping learning solutionsdata synthesiscurriculum developmentresource allocationperformance measurementprofessional development planning

Soft Skills

leadershipmentoringcommunicationproblem solvingorganizational skillstime managementconflict resolutionstrategic planninginfluencingrelationship building