Business Systems Analyst II – Credit Card Rewards Partner

Navy Federal Credit Union

Business Systems Analyst II focusing on Credit Card Rewards Partner responsibilities at Navy Federal. Responsible for managing the Rewards domain including platform capabilities and transaction behavior.

Posted 5/13/2026full-timeVienna • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $33 - $52 per hourWebsite

About the role

Key responsibilities & impact

Own the Rewards domain end to end, from platform capabilities to daily transaction and authorization behavior that feeds the loyalty ecosystem
Partner with cross‑functional teams to deliver high-quality service
Drive decisions from intake through production and post‑release validation
Secure required approvals on schedule
Implement new/enhanced products, services and/or operational changes

Requirements

What you’ll need

Strong leadership presence with the ability to influence across cross‑functional teams
Proven ability to take full ownership of a complex domain, driving decisions from intake through production and post‑release validation
Confidence and professionalism in challenging assumptions, pushing back when needed, and advocating for the right outcome
Deep experience with system testing and/or UAT, including validating downstream impacts
Demonstrated strength in writing clear, detailed user stories, requirements, and acceptance criteria
Agile delivery experience
Significant experience managing multiple priorities independently and within a team environment to achieve outcomes
Ability to apply effective elicitation techniques to gather stakeholder needs at the appropriate level of detail and scope
Experience working with project teams to plan, coordinate, and roll out software changes/releases
Ability to secure required approvals on schedule and effectively transition work into Production
Exceptional attention to detail, persistence, and follow‑through
Experience partnering with business units and vendors to improve procedures, resolve issues, and implement initiatives
Ability to analyze information, develop conclusions, and present recommendations to leadership
Ability to lead, guide, and mentor less experienced staff
Experience representing the business unit in identifying, analyzing, and communicating system solutions
Proven ability to provide consulting and support services to internal customers, including defining business requirements and expected outcomes
Experience reporting progress and risks to management to support prioritization and capacity planning
Practical servicing experience
Experience managing, or partnering closely with, complex vendors and third‑party platforms

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

system testingUATAgile deliveryuser storiesrequirementsacceptance criteriastakeholder needs analysissoftware changes/releases managementconsultingvendor management

Soft Skills

leadershipinfluenceattention to detailpersistencefollow-throughcommunicationmentoringproblem-solvingcollaborationdecision-making