Manager I – Business Intelligence, Consumer Loan Operational Analytics

Navy Federal Credit Union

Manages a Business Intelligence team to deliver actionable insights and strategic reporting initiatives. Collaborates with business leaders to align BI with goals and objectives.

Posted 5/7/2026full-timeVienna • Florida, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $111,600 - $163,100 per yearWebsite

About the role

Key responsibilities & impact

Manages a team of Business Intelligence Analysts responsible for developing dashboards, reports, and actionable insights.
Oversees the development and delivery of complex operational and strategic reporting.
Aligns Business Intelligence team initiatives with business goals and manages resources and talent to ensure team success.
Translate business needs into reporting strategies and ensure alignment with functional objectives and actionable insights.
Lead execution of reporting and analytics projects that support decision-making and performance monitoring.
Collaborate with business leaders and cross-functional partners to define priorities and evolve the BI roadmap.
Ensure data integrity, reporting standards, and quality control across all deliverables.
Track team performance, assign projects, and evaluate capacity against business needs.
Coach team on complex data analyses, root cause assessments, and operational performance measurement.

Requirements

What you’ll need

Bachelor’s degree in related field or equivalent combination of training, education and experience.
College/university degree and 5+ years work experience; 1+ years of management experience
Proven ability to lead a team of analysts in delivering actionable insights and reports that support business objectives
Strong analytical skills to interpret data trends and provide solutions to business challenges through data analysis
Effective skill in building relationships with internal clients, understanding their data needs, and delivering tailored BI solutions
Strong skills in documenting procedures, reports, and analytical findings to ensure transparency and repeatability of processes
Effective leadership in managing a team, driving performance to meet organizational goals
Ability to identify challenges and develop practical solutions that optimize team performance
Skill in managing daily operations with a focus on efficiency and productivity
Strong interpersonal skills for coordinating with team members and other departments
Commitment to empowering team members to take initiative and make decisions in their roles
Proficiency in setting goals and evaluating team performance to achieve business objectives
Desired Qualifications: Master’s Degree in related field or equivalent combination of training, education and experience.

Benefits

Comp & perks

Health insurance
Competitive pay
Generous benefits and perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreportingdashboard developmentoperational reportingstrategic reportingdata integrityquality controlperformance monitoringanalytical findings documentationroot cause assessment

Soft Skills

leadershiprelationship buildinganalytical skillsinterpersonal skillsteam managementproblem solvingcommunicationcoachinggoal settingperformance evaluation