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Navy Federal Credit Union

Marketing Communications Writer

Navy Federal Credit Union

Marketing Communications Writer at Navy Federal developing member-focused messaging. Collaborating with cross-functional teams to drive engagement and product adoption with a strategic approach.

Posted 5/7/2026full-timeVienna • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $96,100 - $123,200 per yearWebsite

About the role

Key responsibilities & impact
  • Responsible for developing and delivering compelling, member‑focused messaging that promotes Navy Federal products and services to drive engagement, brand awareness and product adoption.
  • Writes copy for all channels with an emphasis on email and notifications.
  • Partners closely with legal and business stakeholders to ensure compliant, accurate, and effective communication.
  • Collaborates with cross‑functional teams, applies best practices and ensures consistency across products and campaigns.
  • Leverages a strong understanding of audience segments to tailor content.
  • Brings technical writing expertise and familiarity with financial product features and requirements.

Requirements

What you’ll need
  • Minimum of 2+ years marketing copywriting experience
  • Basic understanding of business and operating environment.
  • Proven ability to develop and execute marketing campaigns, express brand voice across channels and skillfully adjust tone to match the intent, context and sensitivity of each communication.
  • Experience with content creation, email marketing, and analytics tools.
  • Bachelor’s degree in Marketing, Communications, Journalism, or related field or the equivalent combination of training, education and experience.
  • Current portfolio or work samples related to the role
  • Experience leading creative teams is a bonus
  • Knowledge of financial products and services and experience working in a regulated field

Benefits

Comp & perks
  • FORTUNE* *100 Best Companies to Work For® 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld® Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE® Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes® 2025 America’s Best Large Employers
  • Forbes® 2025 America's Best Employers for New Grads
  • Forbes® 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
  • Military.com Top Military Spouse Employers 2025
  • 2025 Handshake Early Talent Award

ATS Keywords

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Hard Skills & Tools
marketing copywritingcontent creationemail marketinganalyticstechnical writingcampaign developmentbrand voice expressiontone adjustmentaudience segmentationfinancial product knowledge
Soft Skills
collaborationcommunicationstakeholder engagementcreativityattention to detailadaptabilityteam leadershipproblem-solvingstrategic thinkingcompliance awareness
Certifications
Bachelor’s degree in MarketingBachelor’s degree in CommunicationsBachelor’s degree in Journalismrelated field degreemarketing certificationscopywriting certificationscontent marketing certificationsdigital marketing certificationsanalytics certificationsfinancial services certifications