Senior HR Shared Services Center Advisor – Day ONE Facilitator

Navy Federal Credit Union

Facilitator for new employee orientation content supporting new hires at Navy Federal. Operational support for Onboarding team within HR SSC, driving project management and outcomes.

Posted 4/29/2026full-timeWinchester • Virginia • 🇺🇸 United StatesSenior💰 $73,400 - $94,100 per yearWebsite

About the role

Key responsibilities & impact

Serve as facilitator for new employee orientation (Day ONE) content and support new hires through their first year of employment.
Provide operational support regarding processes, procedures and/or programs for the Onboarding team within the HR SSC.
Serve as trusted advisor to NFCU employees by responding to HR related requests and inquiries and providing guidance to internal/external customers.
Lead one of three workstreams, driving project management discipline, effective delegation, and team development to improve skill depth, accountability, and timely delivery.

Requirements

What you’ll need

Strong facilitation experience. Experience with large groups and multi-day content
Significant experience in progressively responsible positions which reflect the ability to work independently; exercise sound judgment; display a high degree of initiative; and manage multiple priorities effectively, preferably in a Human Resources or Shared Services function
Ability to work independently and in a team environment
Experience in leading, guiding, and mentoring others
Advanced skill following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices and regulations
Advanced customer service and stakeholder management skills
Effective database and presentation software skills
Advanced organizational, planning and time management skills
Advanced research, analytical, and problem-solving skills
Advanced skill exercising initiative and using good judgment to make sound decisions
Expert skill maintaining accuracy with attention to detail and meeting deadlines
Advanced verbal and written communication skills
Associate's Degree in Business Administration, Human Resources or the equivalent combination of training, education, and experience.

Benefits

Comp & perks

Highly competitive pay
Generous benefits and perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

facilitationproject managementcustomer servicestakeholder managementdata interpretationanalytical skillsproblem-solvingorganizational skillstime managementattention to detail

Soft Skills

independent workteam collaborationmentoringinitiativejudgmentcommunicationplanningresearchdelegationskill development

Certifications

Associate's Degree in Business AdministrationAssociate's Degree in Human Resources