Risk Analyst, Contact Center

Navy Federal Credit Union

Risk Analyst evaluating and analyzing risks to mitigate them at Navy Federal. Supporting operational effectiveness and providing advice to management based on risk management knowledge.

Posted 4/22/2026full-timeWinchester • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $68,300 - $107,300 per yearWebsite

About the role

Key responsibilities & impact

Supporting the operation of the risk function by evaluating and analyzing risks
Identifying and implementing approaches and solutions to mitigate risks
Providing advice to management based on risk management knowledge
Solving straightforward problems with scope and complexity

Requirements

What you’ll need

Basic understanding of business and operating environment
Knowledge and understanding of risk-based auditing techniques and methodologies
Knowledge of applicable federal and state regulations, company policies, and industry best practices
Experience with project management skills
Knowledge of operational and regulatory risk controls concepts and practices
Bachelor’s Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience
Master’s Degree in related field or equivalent combination of training, education and experience

Benefits

Comp & perks

Highly competitive pay
Generous benefits and perks

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

risk managementrisk-based auditing techniquesproject managementoperational risk controlsregulatory risk controls

Soft Skills

problem solvingadvisory skills