Workforce Management Analyst I

Navy Federal Credit Union

Workforce Management Analyst I at Navy Federal Credit Union collecting and analyzing workforce data. Focused on improving operational efficiency and advising management on resource utilization.

Posted 4/22/2026full-timeVienna • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $36 - $45 per hourWebsite

Tech Stack

Tools & technologies

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About the role

Key responsibilities & impact

Collect, identify, review and analyze workforce data to determine operational efficiency and trends in order to formulate plans to further the current and future operational goals of the business.
Research internal processes and capabilities to improve the effectiveness of the business and/or services and react effectively to real-time and planned business needs with latitude for discretion.
Provide guidance and advice to management on the most efficient use of workforce resources to obtain positive and measurable results.
Perform moderately complex workforce management functions under supervision.

Requirements

What you’ll need

Bachelor's Degree in Business Administration, Industrial/Organizational Psychology, Human Resources, or the equivalent combination of training, education, and experience
Familiarity with Human Resources, Strategic Workforce Planning, Industrial Organizational Psychology or similar
Exposure to workforce management projects and/or initiatives
Demonstrated expertise in Microsoft PowerPoint and Excel, with the ability to synthesize complex information/data into clear, concise, executive-ready presentations and report-outs.
Exposure to responding effectively to highly sensitive, complex and/or urgent member/customer requests.
Exposure to applications and systems analysis, including reviewing workflows and procedures, documenting observations, and learning how to follow established processes while supporting continuous improvement efforts.
Ability to navigate ambiguity, adapt to evolving priorities, and make progress in situations where information, direction, or processes may still be taking shape.
Strong ability to work independently and work effectively in a team environment.
Demonstrated ability to organize, plan, and manage time effectively, with practical research, analytical, and problem solving skills.
Demonstrated ability to exercise initiative and good judgment to make sound decisions, while maintaining accuracy, attention to detail, and meeting deadlines.
Demonstrated strong verbal and written communication skills, with the ability to communicate effectively across all levels of an organization.
Basic analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships.

Benefits

Comp & perks

Highly competitive pay
Generous benefits and perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

workforce data analysisworkforce managementstrategic workforce planningapplications and systems analysisMicrosoft PowerPointMicrosoft Exceldata synthesisreport writingprocess documentationanalytical thinking

Soft Skills

communication skillsorganizational skillsproblem solvingtime managementinitiativejudgmentadaptabilityindependenceteamworkattention to detail

Certifications

Bachelor's Degree in Business AdministrationBachelor's Degree in Industrial/Organizational PsychologyBachelor's Degree in Human Resources