
Senior Technical Risk Analyst, Contact Center Risk
Navy Federal Credit Union
full-time
Posted on:
Location Type: Hybrid
Location: Pensacola • Florida • Virginia • United States
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Salary
💰 $114,500 - $179,500 per year
Job Level
Tech Stack
About the role
- Responsible for identifying, assessing, and mitigating technical risks, cyber threats, and ensuring operational resilience.
- Responsible for safeguarding the organization against technical risks.
- Works with cross-functional teams to identify, assess, and mitigate risks related to the organization’s technology infrastructure, applications, and data.
- Assist in developing and implementing risk management strategies, perform risk assessments, and ensure compliance with internal and external standards.
- Growing an understanding of business needs and objectives.
- Solve a range of mostly straightforward problems with some increased scope and complexity.
Requirements
- Basic understanding of business and operating environment
- Experience in risk analysis, information security, or a related area.
- Experience with risk assessment frameworks (e.g., NIST, ISO 27001).
- Excellent communication skills, both verbal and written.
- Experience with information technology, cybersecurity, network infrastructure, and cloud computing.
- Knowledge of risk management frameworks and regulatory requirements like ISO 27001, NIST, or COBIT.
- Strong analytical skills to assess risks and determine appropriate mitigation strategies.
- Ability to interpret technical data and assess its impact on business operations.
- Ability to identify potential technical risks and propose practical solutions for risk mitigation.
- Strong attention to detail in evaluating risk factors, control measures, and compliance issues.
- Bachelor’s degree in Computer Science, Information Technology, Risk Management, or a related field or equivalent combination of training, education and experience.
- Master’s Degree in related field or equivalent combination of training, education and experience (desired).
- Relevant certifications (e.g., CISSP, CISM, CRISC) are a plus (desired).
Benefits
- Highly competitive pay
- Generous benefits and perks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
risk analysisinformation securityrisk assessment frameworkscybersecuritynetwork infrastructurecloud computingrisk management frameworksregulatory requirementsanalytical skillstechnical data interpretation
Soft Skills
communication skillsattention to detailproblem-solvingcross-functional collaborationunderstanding business needsmitigation strategy developmentoperational resiliencerisk identificationpractical solution proposalevaluating compliance issues
Certifications
CISSPCISMCRISC