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Manager, Enterprise Strategy
Navy Federal Credit Union
full-time
Posted on:
Origin: • 🇺🇸 United States • Virginia
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SDLC
About the role
- Promote and maintain the enterprise strategic framework and processes
- Provide consultation, collaboration and assistance to departments to align business strategy with enterprise goals
- Serve as subject matter expert regarding enterprise strategy functions, policies and/or procedures
- Work with the Enterprise Portfolio Management Office, Information Services Department and other key delivery areas on prioritization of work that aligns with enterprise goals
- Collaborate with subject matter experts across the organization on environmental scans, economic analysis and other competitive intelligence efforts
- Oversee analysis of competitor and market trends; evaluate findings and data to determine action necessary to drive improvements
- Develop a team of industry experts knowledgeable in the competitive landscape and incorporate external insights into strategies and plans
- Research, monitor, and analyze competitor and market actions and synthesize trends and actionable insights
- Oversee benchmarking and trend analysis to drive continuous process improvement and improve member experience quality
- Develop and maintain dashboards and other reporting tools to consistently measure and report on performance against enterprise goals
- Elevate strategic management via a “center-of-excellence” model and support Member Strategy Office to implement segment strategies
- Develop and/or present reports/updates for Board of Directors, CEO and senior management
- Lead Enterprise Strategy team via coaching, performance management and other leadership activities
- Perform other duties as assigned
Requirements
- Extensive experience and knowledge of industry-standard strategic frameworks
- Extensive experience managing multiple priorities independently and/or in a team environment to achieve goals
- Extensive experience interpreting, understanding and analyzing performance measures
- Expert knowledge of project management frameworks, development lifecycles and related processes
- Working knowledge of credit union operations/processes and procedures
- Working knowledge of business strategies, business models, Lean principles, Six Sigma and statistics
- Significant experience leading/directing others in developing & implementing strategic & operational plans
- Expert skill identifying and analyzing business requirements and recommending solutions
- Expert skill using innovative thinking to solve problems and facilitate the decision-making process
- Expert skill developing and implementing programs in a leadership role, providing vision and strategic thinking around a full range of technical decisions and issues
- Advanced verbal and written communication skills
- Advanced skill communicating with all levels within an organization
- Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
- Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
- Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
- Advanced skill influencing and guiding strategic thinking
- Bachelor's Degree in Business Administration, Finance, Information Technology or the equivalent combination of education, training, and/or experience
- Desired: Master's Degree in Business, Finance, Information Technology or a related field, or equivalent combination of training, education and experience
- Desired: Working knowledge of development or operations framework methodologies, including ITIL, SDLC
- Desired: Specific knowledge of Navy Federal Operations, policies, procedures, products and services
- Desired: Experience with credit union financials and/or NCUA regulations
- Desired: Experience as a management consultant at a major consulting firm or internal strategy consultant at a large financial institution
- Desired: Advanced knowledge of change management principles and practices
