Mortgage Loan Officer I/II, Refinance
Navy Federal Credit Union
full-time
Posted on:
Location Type: Hybrid
Location: Pensacola • Florida • United States
Visit company websiteExplore more
Salary
💰 $23 - $32 per hour
About the role
- To interview and counsel members about first mortgage loans and to take mortgage loan applications.
- To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process.
- To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives.
- To build and maintain referral relationships with realtors, builders, and other centers of influence.
Requirements
- Ability to work effectively and efficiently with automated systems
- Familiarity with accounting, credit, and/or lending principles and techniques
- Experience in member/customer service preferably in a related field/industry, such as realty, insurance, retail banking or financial institution
- Exposure to lending application and approval process
- Familiarity with mortgage lending concepts and principles
- Familiarity with banking/financial industry standards and practices
- Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks
- Effective database and presentation software skills
- Effective skill performing mathematical calculations and working accurately with numbers
- Effective skill in actively guiding members through interactions to reduce member effort and enhance member loyalty
- Effective skill in comprehending, analyzing, applying and communicating complex written legal documents
- Effective skill speaking and/or presenting in front of groups in a professional setting
- Effective word processing and spreadsheet software skills
- **Desired Qualifications **
- Working knowledge of Navy Federal Mortgage Production and/or Servicing Systems
- Working knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations
- Familiarity with mortgage lending requirements, regulations and procedures for VA and conventional loan programs
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mortgage loan applicationslending application processmathematical calculationsmortgage lending conceptsmortgage/equity loan processingclosing documentation requirementsVA loan programsconventional loan programs
Soft Skills
customer serviceguiding membersanalyzing complex documentspresenting in professional settingsbuilding referral relationshipseffective communicationenhancing member loyalty
Certifications
Nationwide Mortgage Licensing System registration