Navy Federal Credit Union

Project Manager II – Risk Management

Navy Federal Credit Union

full-time

Posted on:

Location Type: Hybrid

Location: Pensacola • Florida • Virginia • United States

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Salary

💰 $78,400 - $123,200 per year

About the role

  • To plan, manage, and execute all aspects of life-cycle projects from inception through implementation.
  • To develop project plans and deliver solutions on schedule and within budget in support of service innovations and organizational and process changes/enhancements.
  • Ensures effective management of projects from inception through implementation
  • Defines, develops and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules
  • Works with the business group to determine and understand business requirements
  • Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases
  • Develops clear and concise "big picture" of projects within Navy Federal organizational goals
  • Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training
  • Manages project budgets including risk and impact of changes to project plans
  • Identifies and minimizes project risks or constraints that would impact project deliverables
  • Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives
  • Maintains/archives project documentation
  • Ensures project deliverables are met in accordance with customers' expectations
  • Sets, manages, and communicates client expectations for the project
  • Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards
  • Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules
  • Monitors and controls risks to ensure timelines are met and project goals are attained
  • Facilitates project team and client meetings for the resolution of project issues
  • Provides project status reports to management
  • Ensures success of projects by working closely with Procurement regarding vendor contracts
  • Works closely with Procurement to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management
  • Manages contracts' quality assurance, including contract administration and execution
  • Manages contract budget, cost control mechanisms and Change control
  • Serves as primary point of contact for project management and related issues.
  • Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements
  • Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan
  • Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders
  • Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals
  • Promotes team building and skills development of project team members
  • Manages multiple, moderately complex projects
  • Solves moderate to complex project-related problems
  • Interacts effectively with managers and division/department management concerning projects
  • Participates with division/department management in researching and selecting vendors
  • Recommends improvements across division/department lines
  • Builds relationships with management and key stakeholders
  • Manages relationships with vendors, including contract definition, monitoring and issue resolution
  • Cross‑functional updates and provide leadership visibility through clear, concise status reporting; support prioritization and portfolio decisions for BOD Risk initiatives.
  • Align project objectives with operational risk strategies and compliance expectations; surface dependencies, decision points, and mitigations early.
  • Prepare succinct, executive‑level status summaries and presentation materials; deliver clear progress, risk, and impact narratives to stakeholders.
  • Analyze project/program data to identify trends, risks, and opportunities; translate findings into actionable recommendations for leaders.
  • Respond to emergent requests and short‑fuse deliverables; adjust plans and priorities rapidly while preserving control of scope and quality.
  • Facilitate regular check-ins (status, risk reviews, decision gates); maintain project documentation and traceability.
  • Recommend process and reporting improvements across BOD lines to enhance transparency, efficiency, and member/field impact.
  • Performs other related duties as assigned.

Requirements

  • Experience leading and/or managing small projects or portions of larger projects
  • Experience participating in, and/or managing, cross-functional, multi-dimensional teams and projects
  • Solid knowledge of project lifecycles, project management methodologies, and business requirements analysis
  • Experience working with all levels of staff, management, and vendors
  • Knowledge and understanding of contracts, including language, intricacies, scope, and risk management
  • Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database, and project management applications)
  • Strong planning, organization, and problem solving skills
  • Demonstrated skill in leading, guiding, and mentoring others
  • Strong interpersonal, verbal, and written communication skills
  • Demonstrated skill in effectively building relationships with and influence team members, management, vendors, and a diverse group of stakeholders
  • Demonstrated skill in presenting findings and conclusions clearly and concisely to stakeholders and management
  • Bachelor's degree in a related field or the equivalent combination of education, training, or experience
  • **Desired Qualifications**
  • Advanced Degree in Business, Management, Economics, Finance, or related field
  • Experience translating complex information into executive‑level presentations and briefings.
  • Understanding of data analysis and visualization concepts (e.g., Excel, Power BI) to support informed decision-making.
  • Demonstrated organizational agility—comfort with shifting priorities and fast turnaround requests.
  • Familiarity with operational risk concepts and governance practices in a financial‑services environment.
  • Branch Operations and Risk experience strongly recommended.
  • Knowledge of Navy Federal's, or other financial institutions', operations
  • Working knowledge of Navy Federal's Project Portfolio Management (PPM) standards
  • Extensive experience managing multi-disciplinary project lifecycles for financial institutions
Benefits
  • Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off
  • Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementbusiness requirements analysisdata analysisrisk managementcontract administrationproject lifecyclesbudget managementproblem solvingplanningorganizational agility
Soft skills
leadershipcommunicationinterpersonal skillsteam buildingmentoringrelationship buildinginfluencepresentation skillsorganizational skillsadaptability