Program Manager

• To design, develop and manage employee benefits programs that attract, retain and motivate a diverse workforce
• Leverage knowledge of benefits policies and plans, federal/state laws and applicable Navy Federal policies and procedures to advise management on program changes and ensure compliance
• Manage a range of basic to moderately complex benefits programs with some duties involving increased scope and complexity
• Conduct analyses and studies of employee data, plan interpretations, plan documents, and legal changes to provide insights and/or make recommendations to modify and/or enhance employee benefits programs, policies, procedures and systems
• Keep current with benefit industry trends; research trends, best practices, cost and financial impact, and make recommendations to benefits leaders
• Partner with brokers, custodians, trustees, third-party administrators, vendors and attorneys to resolve moderately complex matters related to benefits plans and vendors
• Manage projects to include implementation of employee benefit initiatives that adhere and support corporate and department strategies
• Consult with technical teams to oversee the development of system interfaces, queries and reports; implement systems changes and enhancements to include writing business requirements
• Oversee the implementation of benefits communication strategies and activities and lead the design and delivery of training programs to share information regarding benefits programs
• Participate in the selection and management of vendors and contracts to include contract development, monitoring and issue resolution; oversee contract quality assurance, budget and cost mechanisms
• Serve as a resource for the department in the preparation and submission of Federal and State mandated regulatory reports
• Ensure compliance with company policies and legal requirements for benefit plans

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