Senior Policy and Compliance Officer

Navy Federal Credit Union

full-time

Posted on: 8/26/2025

Origin: • 🇺🇸 United States • Florida, Virginia

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💰 $111,600 - $163,100 per year

Senior

About the role

Analyze and interpret federal and state laws and regulations to ensure policies and practices comply with federal financial regulations
Advise business units on UDAAP, FDCPA, ECOA, TILA, FCRA, RESPA, TCPA, EFTA, Expedited Funds Availability Act, Federal Credit Union Act and other laws
Provide subject matter input on responses to regulator complaints and inquiries and conduct root cause analysis
Conduct internal compliance reviews, advise managers of findings, and recommend corrective actions
Counsel and advise management and operating units on requirements of applicable laws and regulations
Lead teams to implement new or changed compliance requirements and participate on teams to develop compliant products and services
Emphasize compliance in regular contacts throughout the organization and maintain liaison with external groups
Mentor, develop, and review work products of Compliance Analysts and perform other duties as required

Bachelor’s degree in related field or the equivalent combination of training, education, and experience (7-10 years)
Experience in researching and analyzing complex laws and regulations, staff commentaries, legal opinions, court decisions and other documentation and the analysis of operations to determine and ensure compliance
Thorough knowledge of compliance issues, laws and regulations relating to federal financial regulations as well as the Consumer Financial Protection Bureau’s complaint processes
Knowledge of regulations impacting financial institutions
Ability to support and promote an effective, ongoing credit union regulatory compliance program
Demonstrated ability to effectively communicate complex issues both verbally and in writing
Ability to lead and manage projects
Ability to work independently on multiple issues concurrently and to exercise independent judgment in establishing priorities
Desired: Law degree or graduate degree in related area
Desired: Compliance experience in complaints management
Desired: Experience with regulator(s); NCUA, CFPB, OCC, Federal Reserve, etc.
Desired: Experience in conducting monitoring and assessing risk associated with regulatory compliance issues
Desired: Experience with data collection and management, including Sharepoint, Excel, etc.
Desired: Certification as a credit union compliance professional by a widely recognized certification authority