Operations

• Oversee operational aspects of the Navy Federal UX design team to ensure efficiency, consistency, and effectiveness
• Streamline workflows, manage resources, and foster collaboration to optimize design output and impact
• Act as a strategic partner ensuring the design team has resources, processes, and support to create impactful solutions efficiently
• Oversee and support the team responsible for accessibility of digital experiences for people with disabilities in conformance with enterprise standards
• Analyze and refine design processes and Design System implementation to improve efficiency and reduce bottlenecks
• Allocate design resources (people, tools, budget) effectively across projects and initiatives
• Facilitate communication and collaboration between design, product, engineering, and marketing teams
• Evaluate, select, and implement design tools and technologies to enhance team efficiency
• Foster continuous learning by facilitating knowledge sharing, onboarding, and training for design team members
• Define and track KPIs to assess design operations effectiveness and identify improvements
• Lead a team of accessibility experts collaborating with product owners, designers, developers, management, and scrum teams
• Create a uniform accessibility review process and implement tools to support it
• Monitor and analyze changes to applicable federal and state laws and develop action plans and training as needed
• Perform other related duties as required

Manager, Design Operations and Accessibility

Logistics Operations Supervisor

Radar Operations Engineer

Supplier Quality Engineer – Industrialization

Supplier Quality Operations Engineer

Manager, Sales Operations – Commissions