UX/UI Designer 1
JND Inc.
Manager, Design Operations and Accessibility
Navy Federal Credit Union
full-time
Posted on:
Origin: • 🇺🇸 United States • Virginia
Visit company websiteSalary
💰 $146,300 - $187,500 per year
Job Level
Mid-LevelSenior
About the role
- Oversee operational aspects of the Navy Federal UX design team to ensure efficiency, consistency, and effectiveness
- Streamline workflows, manage resources, and foster collaboration to optimize design output and impact
- Act as a strategic partner ensuring the design team has resources, processes, and support to create impactful solutions efficiently
- Oversee and support the team responsible for accessibility of digital experiences for people with disabilities in conformance with enterprise standards
- Analyze and refine design processes and Design System implementation to improve efficiency and reduce bottlenecks
- Allocate design resources (people, tools, budget) effectively across projects and initiatives
- Facilitate communication and collaboration between design, product, engineering, and marketing teams
- Evaluate, select, and implement design tools and technologies to enhance team efficiency
- Foster continuous learning by facilitating knowledge sharing, onboarding, and training for design team members
- Define and track KPIs to assess design operations effectiveness and identify improvements
- Lead a team of accessibility experts collaborating with product owners, designers, developers, management, and scrum teams
- Create a uniform accessibility review process and implement tools to support it
- Monitor and analyze changes to applicable federal and state laws and develop action plans and training as needed
- Perform other related duties as required
Requirements
- Bachelor’s Degree in Design, UX, Marketing, Information Technology, Strategy, or the equivalent combination of education, training, and experience
- 3 to 5 years’ experience in design, project management, and analysis in support of strategic planning initiatives
- Extensive experience leading, shaping and developing innovative solutions while managing business risks
- Ability to multi-task and prioritize with minimal direction and assertiveness to change team processes quickly
- Ability to productively communicate to stakeholders, team members, and leaders
- Extensive experience in developing business or technology strategy
- Advanced knowledge of project/program management processes and methodologies
- Previous project leadership and execution, including initiatives with technology, design processes, cross-functional teams, and external partner team members
- Ability to exercise initiative, produce desired results and achieve objectives
- Ability to learn different collaboration or product management tools quickly
- Effective skill building relationships through rapport, trust, diplomacy, and tact
- Advanced analytical and conceptual skills to create original concepts/theories for various projects
- Advanced skill delivering effective presentations to groups of various sizes
- Advanced skill influencing and guiding strategic thinking
- Strong verbal, written and interpersonal communication skills
- Strong problem solving and negotiation skills
- Desired: Master’s Degree in Design, UX, Marketing, Information Technology, Strategy, or equivalent
- Desired: Experience developing digital products
- Desired: Background in technology or entrepreneurship
- Desired: Working knowledge of Navy Federal policies, procedures, automated systems software and NCUA policies, instructions, and regulations
