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NavVis

Revenue Operations Manager

NavVis

Revenue Operations Manager at NavVis redefining AI's role in revenue operations. Collaborating cross-functionally to drive excellence in revenue management and forecasting.

Posted 5/28/2026full-timeMunich • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Own end-to-end revenue forecasting, building and maintaining models that give leadership a reliable forward-looking view of ARR development, net revenue retention (NRR) and gross revenue retention (GRR) across EMEA and the US.
  • Design and deliver full-funnel revenue performance reporting, from upper-funnel marketing KPIs (leads, MQLs, campaign contribution to revenue) through to recognized revenue, renewals and customer expansion, ensuring every stage of the revenue lifecycle is visible and actionable.
  • Track and analyze existing customer revenue performance in close collaboration with Customer Success, monitoring NRR, expansion revenue and churn risk as integral components of the overall revenue health picture.
  • Serve as a critical interface to Finance and Operations translating revenue data into the inputs Finance needs for planning and reporting cycles and aligning with Operations on the process infrastructure that underpins revenue delivery.
  • Actively contribute to NavVis's company-wide OKRs tied to the transformation towards an ARR- and revenue-focused business model, translating strategic growth initiatives into operational metrics, reporting structures and cross-functional processes that make the transformation measurable and accountable.
  • Collaborate closely with NavVis's Sales Operations experts, building on their deep sales process knowledge to extend visibility upstream into marketing and downstream into customer revenue, without duplicating what Sales Ops already owns.
  • Actively explore and embed AI-powered solutions into revenue processes from revenue forecasting and lead scoring to automated reporting and workflow optimization to help us scale without adding manual overhead.

Requirements

What you’ll need
  • Proven experience in Revenue Operations or a similar cross-functional go-to-market operations role in a B2B technology environment, ideally with exposure to SaaS or recurring revenue business models.
  • Fluency in recurring revenue metrics like ARR, NRR, GRR, LTV, CAC payback and the ability to connect these to operational levers across Marketing, Sales and CS.
  • Strong analytical skills with tools like Excel, Power BI, or CRM reporting.
  • Experience working at the interface of Revenue and Finance, contributing to planning cycles, revenue recognition inputs, or board-level reporting.
  • Genuine hands-on experience with AI tools applied to revenue or business processes whether AI forecasting models, automation platforms, CRM AI features, or purpose-built agents; you understand not just the potential but the practical constraints of deploying AI in an operational context.
  • Experience building revenue forecasting models or working with BI platforms is a strong plus.
  • Exposure to a company undergoing a transition towards recurring revenue or ARR-based models where you have helped operationalize that shift is a strong plus.
  • A curiosity and drive to continuously identify where AI can eliminate low-value manual work and improve the quality of revenue signals. You do not wait to be asked; you bring the ideas.
  • A structured mindset and strong communication skills to align diverse stakeholders from Sales Ops colleagues to Sales and Finance leadership.
  • Fluent English is required as our working language.

Benefits

Comp & perks
  • 30 days of paid time off per year.
  • Affordable access to a vast network of fitness and wellness facilities through EGYM Wellpass subsidy.
  • Deutschlandticket subsidy to support sustainable travel using public transport.
  • Flexible working hours and a hybrid work setup, enabling you to plan your work around your life, and not your life around work!
  • Full visa and relocation support for international candidates.
  • Attractive bike leasing model through JobRad, in line with our commitment towards sustainable mobility.
  • A competitive compensation package that values the skills and experience you bring.
  • Up to 4000 EUR employee referral bonus.
  • Financial support for local language classes to help you in your journey of integrating into the culture!

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Hard Skills & Tools
revenue forecastingrevenue performance reportingcustomer revenue analysisAI-powered solutionsrevenue forecasting modelsrecurring revenue metricsanalytical skillsCRM reportingbusiness intelligence (BI) platformsautomation platforms
Soft Skills
strong communication skillsstructured mindsetcuriositydrive for improvementcollaborationcross-functional alignmentcritical thinkingproblem-solvingstakeholder managementinitiative