Intake Specialist I

Navitus Health Solutions

Intake Specialist enrolling specialty-pharmacy patients for Lumicera Health Services. Handling calls, prescription setup, documentation, and prior-authorization support.

Posted 8/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient enrollment and care management within a specialty pharmacy setting, ensuring compliance with federal and state regulations. Proficient in managing workflow, documenting information accurately, and assisting with prior authorizations.

Highest-signal resume keywords

Patient EnrollmentPharmacy Dispensing SoftwareNational CPhT CertificationPharmacy Support ExperienceCompliance Program Adherence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Prescription Order SetupPatient Care ManagementCopay Assistance ProgramsPrior Authorization AssistanceWorkflow Management

Soft Skills

Cooperative InteractionRespectful Communication

Certifications & Qualifications

National CPhT CertificationState Registration/Licensure

Industry Keywords

Specialty PharmacyHealthcare EnvironmentFederal and State LawsEthical Standards

About the role

Key responsibilities & impact

Place phone calls to new and existing Specialty Pharmacy patients
Enroll patients into specialty services, including patient care management, copay assistance programs, and billing information
Answer inbound calls from patients, prescribers, and other healthcare professionals
Contact doctors to obtain necessary information
Manage assigned workflow queues
Accurately document information and set up prescription orders
Translate prescription and patient information into pharmacy dispensing software
Assist providers and insurance companies in triaging prior authorizations
Assist other facility areas with pharmacy technician-type duties as needed
Act in accordance with applicable federal and state laws and ethical standards
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or GED
Some college preferred
National CPhT and/or registration/licensure required per employee’s residing state’s requirements
Minimum two years pharmacy support experience or healthcare environment experience preferred
Ability to work scheduled hours; shifts may vary based on department needs
Availability during operating hours of 8am to 7pm Monday through Thursday and 8am to 6pm on Friday
Participate in, adhere to, and support compliance program objectives
Ability to consistently interact cooperatively and respectfully with other employees
Must reside in an eligible US location; remote work is unavailable to residents of Alaska, Connecticut, Delaware, Hawaii, Idaho, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, Vermont, Washington DC, West Virginia, and Wyoming

Benefits

Comp & perks

Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account