Telehealth Pharmacy Technician

Navitus Health Solutions

Telehealth Pharmacy Technician delivering best-in-class interventions and patient care in telehealth setting. Working closely with pharmacists and nurses to aid in the delivery of Medication Therapy Management services.

Posted 6/18/2026full-timeRemote • Idaho • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $22 per hourWebsite

About the role

Key responsibilities & impact

Place outbound phone calls to members to offer Medication Therapy Management (MTM) services and other commercial programs outside of traditional MTM
Provide outreach to members, prescribers, and pharmacy providers to enhance care coordination and support the Star ratings program
Field inbound phone calls from members to initiate MTM or other CEC services
Conduct telephonic comprehensive medication interviews and document medications as part of the MTM Program
Facilitate communication to clients, providers, and internal staff regarding CEC programs and program outcomes
Maintain knowledge of regulations regarding CEC programs
Develop a full understanding of Navitus Clients’ member experience and how the CEC contributes to improved health and wellness
Compliance with all applicable HIPAA and CMS regulations
Other duties as assigned.

Requirements

What you’ll need

High school diploma or GED
Valid Pharmacy technician license/certification as required by state laws
Previous experience as a Pharmacy Technician
Experience as a member of a multi-disciplinary team is preferred
Knowledge of applicable data privacy practices and laws is preferred
Knowledge of healthcare industry practices and HIPAA regulations
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees.

Benefits

Comp & perks

Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Medication Therapy Managementtelephonic comprehensive medication interviewscare coordination

Soft Skills

communicationcooperationrespectfulness

Certifications

Pharmacy technician licenseGED