Senior Manager, Account Executive

Navitus Health Solutions

Sr. Manager overseeing high-value client accounts at Navitus Health Solutions.

Posted 6/16/2026full-timeRemote • Idaho • 🇺🇸 United StatesSenior💰 $108,429 - $135,536 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

strategic account managementperformance managementbudget planningcontract negotiationclient retentiongoal settingdevelopment planningcorrective action planningservice level achievementperformance reporting

Soft Skills

leadershipcoachingstrategic thinkingcommunicationcollaborationclient-centric thinkingaccountabilitycontinuous improvementteam managementproblem-solving

Industry Keywords

PBMhealthcare administrationclient relationshipsbusiness implementationservice enhancementsclinical improvementsportfolio managementperformance guaranteesoperational expensesstrategic business plans

About the role

Key responsibilities & impact

Own and manage a portfolio of complex, high-value clients, serving as the primary strategic point of contact and ensuring alignment with organizational goals.
Lead the execution, and ongoing management of long-term account strategies, including Strategic Business Plans, Quarterly Business Review (QBR) Summaries, and performance reporting.
Partner with internal subject matter experts to identify opportunities for cost savings, service enhancements, clinical improvements, and program expansion.
Support and lead contract renewals, negotiations, and new business implementations, ensuring client commitments and performance guarantees are met.
Proactively identify, communicate, and execute up-sell and expansion opportunities across both personal and team-managed books of business.
Provide day-to-day leadership, coaching, and strategic guidance to ensure consistent client management practices and high service standards.
Translate strategy from the Sr. Director into clear priorities, expectations, and execution plans for the team.
Conduct performance management activities, including goal setting, performance reviews, feedback, development planning, and corrective action when necessary.
Oversee hiring, onboarding, training, and workforce planning for the team to ensure appropriate coverage and capability.
Foster a culture of accountability, collaboration, continuous improvement, and client-centric thinking.
Monitor and report on team and client performance metrics, ensuring achievement of service levels, performance guarantees, and financial targets.
Provide guidance and leadership when performance guarantees are at risk or not met, including development of corrective action plans and client communication strategies.
Assist with budget planning and management, including staffing, travel, and operational expenses.
Participate in Sales finalist meetings, client presentations, and new business pursuits as needed.
Travel to client sites and internal meetings as required.

Requirements

What you’ll need

Bachelor’s degree in business, marketing, healthcare administration, or a related field or equivalent work experience required.
5+ years’ experience in the PBM or healthcare industry, managing complex client relationships.
5+ years’ experience leading, developing, and managing teams, including performance management and talent development or equivalent experience required.
Demonstrated success in strategic account management, client retention, and growth.
Strong strategic thinking and execution skills, with the ability to translate strategy into results.

Benefits

Comp & perks

Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!