Senior Director, Operations
Navitus Health Solutions
full-time
Posted on:
Location Type: Office
Location: Earth City • Montana • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
SQL
About the role
- Lead and mentor practice managers to promote teamwork and high-quality end to end operation service.
- Cultivate a patient-centric environment, focusing on smooth operations and efficient patient flow.
- Responsible for the department’s budget.
- Ensure benefit compliance with federal and state laws.
- Conduct routine reviews and audits of team members.
- Lead meetings to drive operational efficiencies for new or existing processes.
- Manage capacity and pipeline planning for team.
- End to End understanding of all Operational facets of the organization.
- Lead multiple Operational teams both indirect and direct.
- Provide training and mentorship to direct and indirect reports.
- Meet performance targets for speed, efficiency, and quality.
- Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.
- Other duties as assigned.
Requirements
- Bachelor's degree or equivalent work experience required.
- 3 years of experience in operations, preferably healthcare, required.
- 2 years of experience in a defined leadership role required.
- 3 years in a similar role in a PBM environment desired.
- Experience with pharmacy claims analysis and benefit setup required.
- In-depth drug and PBM Operations knowledge and terminology desired.
- Working knowledge of Microsoft Office applications required.
- SQL skills are a plus.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operations managementpharmacy claims analysisbenefit setupbudget managementcompliance auditingcapacity planningpipeline planningteam mentorshipperformance managementdrug operations knowledge
Soft skills
leadershipteamworkcommunicationmentorshiporganizational skillspatient-centric focusoperational efficiencydiversity and inclusionproblem-solvingcollaboration