Senior Director, Operations
Navitus Health Solutions
full-time
Posted on:
Location Type: Office
Location: Brentwood • Tennessee • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
SQL
About the role
- Oversee operations on-site in the Brentwood, TN office.
- Lead and mentor practice managers to promote teamwork and high-quality end to end operation service.
- Cultivate a patient-centric environment, focusing on smooth operations and efficient patient flow.
- Responsible for the department’s budget.
- Ensure benefit compliance with federal and state laws.
- Conduct routine reviews and audits of team members.
- Lead meetings to drive operational efficiencies for new or existing processes.
- Manage capacity and pipeline planning for team.
- End-to-end understanding of all operational facets of the organization.
- Lead multiple operational teams (direct and indirect) and provide training and mentorship.
- Meet performance targets for speed, efficiency, and quality.
- Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.
- Perform other duties as assigned.
Requirements
- Bachelor's degree or equivalent work experience required.
- 3 years of experience in operations, preferably healthcare, required.
- 2 years of experience in a defined leadership role required.
- 3 years in a similar role in a PBM environment desired.
- Experience with pharmacy claims analysis and benefit setup required.
- In-depth drug and PBM Operations knowledge and terminology desired.
- Working knowledge of Microsoft Office applications required.
- SQL skills are a plus.
- Ability to work on-site in Brentwood, TN.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operations managementpharmacy claims analysisbenefit setupbudget managementcompliance auditingcapacity planningpipeline planningSQLMicrosoft Office
Soft skills
leadershipmentorshipteamworkcommunicationorganizational skillspatient-centric focusoperational efficiencyperformance management
Certifications
Bachelor's degree