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Director, Contract Strategy – Provider Engagement
Navitus Health SolutionsDirector responsible for leading pharmacy network contracting strategy at Navitus. Ensuring governance and provider engagement to support network pricing and compliance.
About the role
Key responsibilities & impact- Provide strategic leadership over pharmacy participation agreements, network addenda, and contract standards, ensuring consistency with enterprise pricing, quality, and access strategies.
- Develop and maintain contracting playbooks, standards, and governance frameworks to guide negotiations, amendments, and operational application.
- Partner with Legal, Compliance, and Network Pricing leadership to ensure contract structures align with regulatory requirements and enterprise objectives.
- Support strategic contract amendments, renewals, and enhancements, focusing on intent, scalability, and long‑term impact, rather than transactional execution.
- Serve as a senior point of engagement for pharmacy providers, chains, and affiliations on contract‑related matters.
- Maintain productive, professional relationships with providers to support alignment, transparency, and issue prevention.
- Lead provider discussions related to contract interpretation, structural changes, and strategic alignment, escalating only high‑impact or systemic issues.
- Partner with Provider Services and Network Leadership to ensure consistent provider messaging and engagement models.
- Provide strategic guidance on contract interpretation to support pricing strategy, claims configuration, and network governance.
- Act as an escalation point for complex, high‑risk, or systemic contract issues, while ensuring routine transaction‑level issues are handled operationally.
- Analyze trends in provider inquiries or disputes to identify structural contract or process improvement opportunities.
- Recommend contract language, governance, or system changes to reduce recurring operational friction.
- Support Sales and Client Services by providing strategic clarity on contract constructs and network positioning.
- Participate in company initiatives related to network strategy, growth, and regulatory readiness.
- Provide leadership and direction to contract strategy, governance, or senior contract staff, as applicable.
- Set expectations for quality, consistency, documentation, and escalation discipline.
- Other duties as assigned.
Requirements
What you’ll need- Bachelor’s degree in Business, Finance, Economics, or Healthcare Administration, or related field, or equivalent work experience, required.
- 7+ years of progressive PBM, healthcare plan, pharmacy network, or equivalent experience required.
- Demonstrated experience in provider contracting, contract strategy, or network governance required.
- Strong understanding of pharmacy reimbursement and claims adjudication concepts required.
- 3+ years of leadership experience with a proven ability to develop high-performing teams and deliver tangible results in a professional services environment required.
- Participate in, adhere to, and support compliance program objectives.
- The ability to consistently interact cooperatively and respectfully with other employees.
Benefits
Comp & perks- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract strategyprovider contractingnetwork governancepharmacy reimbursementclaims adjudicationcontract amendmentscontract interpretationgovernance frameworkscontract standardsstrategic leadership
Soft Skills
leadershiprelationship managementstrategic guidancecommunicationcollaborationproblem-solvingteam developmenttransparencyissue preventionescalation management