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Senior Client Services Executive
Navitus Health Solutions. Support/back up the CSE, Senior CSC and CSC responsibilities .
Posted 5/22/2026full-timeRemote • Idaho • 🇺🇸 United StatesSenior💰 $85,063 - $104,372 per yearWebsite
About the role
Key responsibilities & impact- Support/back up the CSE, Senior CSC and CSC responsibilities
- Create and present data for Strategic Business Plans, VALUE Summaries, and Performance Standard reports
- Investigate/follow-up if Performance Guarantees are not met and present those results to their assigned clients
- Conduct Client training (Client Portal Site, Navi-Claim, etc.)
- Assist with escalated member/Client issues requests
- Identify and present Client opportunities to improve costs, service and health
- Contract maintenance and performance
- Travel to Client sites
- Provide mentoring to the coordinator levels and CSEs
- Other duties as assigned
Requirements
What you’ll need- Bachelor's degree in business, marketing, or related area preferred.
- Knowledge of PBM or health care industry preferred.
- At least 7 years of successful experience interfacing directly with internal and/or external clients in roles using requirements-gathering, persuasion, and other sales techniques.
- Strategic thinking ability and skills to prepare business plans and execute them appropriately to accomplish business objectives.
- Ability to work independently and prioritize work to meet client needs.
- Strong team orientation, commitment to sales and client service and desire to succeed.
- Willingness to travel as needed to meet goals.
- Excellent verbal and written communication, presentation and negotiation skills required.
- PC skills; Microsoft Office, Email, and Internet.
- Ability to manage coordinator level resources.
- Valid State Driver’s License and current Automobile Insurance Policy.
- Participate in, adhere to, and support compliance program objectives.
- The ability to consistently interact cooperatively and respectfully with other employees.
Benefits
Comp & perks- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
requirements-gatheringpersuasionsales techniquesstrategic thinkingbusiness planningclient training
Soft Skills
independent workprioritizationteam orientationcommitment to salesclient servicecommunicationpresentationnegotiation
Certifications
Bachelor's degree