Senior Client Services Executive

Navitus Health Solutions

. Support/back up the CSE, Senior CSC and CSC responsibilities .

Posted 5/7/2026full-timeRemote • Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, Virginia, West Virginia, Wyoming • 🇺🇸 United StatesSenior💰 $96,481 - $118,382 per yearWebsite

About the role

Key responsibilities & impact

Support/back up the CSE, Senior CSC and CSC responsibilities
Create and present data for Strategic Business Plans, VALUE Summaries, and Performance Standard reports
Investigate/follow-up if Performance Guarantees are not met and present those results to their assigned clients
Conduct Client training (Client Portal Site, Navi-Claim, etc.)
Assist with escalated member/Client issues requests
Identify and present Client opportunities to improve costs, service and health
Contract maintenance and performance
Lead or support internal department and corporate projects
Travel to Client sites
Provide mentoring to the coordinator levels and CSEs
Other duties as assigned

Requirements

What you’ll need

Bachelor's degree in business, marketing, or related area preferred
Knowledge of PBM or health care industry required
At least 7 years of successful experience interfacing directly with clients in health care, PBM or related field
Strategic thinking ability and skills to prepare business plans and execute them appropriately to accomplish business objectives
Ability to work independently and prioritize work to meet client needs
Strong team orientation, commitment to sales and client service and desire to succeed
Willingness to travel as needed to meet goals
Excellent verbal and written communication, presentation and negotiation skills required
PC skills; Microsoft Office, Email, and Internet
Ability to manage coordinator level resources
Valid State Driver’s License and current Automobile Insurance Policy

Benefits

Comp & perks

Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data presentationbusiness planningperformance reportingclient trainingcontract maintenancestrategic thinkingclient interfaceresource management

Soft Skills

independent workprioritizationteam orientationclient servicecommunication skillspresentation skillsnegotiation skillsmentoring

Certifications

Bachelor's degree