Senior Director, Operations
Navitus Health Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Brentwood • Tennessee • United States
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Job Level
Tech Stack
About the role
- Lead and mentor practice managers to promote teamwork and high-quality end to end operation service.
- Cultivate a patient-centric environment, focusing on smooth operations and efficient patient flow.
- Responsible for the department’s budget.
- Ensure benefit compliance with federal and state laws.
- Conduct routine reviews and audits of team members.
- Lead meetings to drive operational efficiencies for new or existing processes.
- Manage capacity and pipeline planning for team.
- End to End Understanding of all Operational facets of the organization
- Lead multiple Operational teams both indirect and direct
- Provide training and mentorship to direct and indirect reports
- Meets performance targets for speed, efficiency, and quality.
- Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.
Requirements
- Bachelor's degree or equivalent work experience required.
- 3 years of experience in operations, preferably healthcare, required.
- 2 years of experience in a defined leadership role required.
- 3 years in a similar role in a PBM environment desired.
- Experience with pharmacy claims analysis and benefit setup required.
- In-depth drug and PBM Operations knowledge and terminology desired.
- Working knowledge of Microsoft Office applications required.
- SQL skills are a plus.
Benefits
- Equal employment opportunity
- Comply with nondiscrimination regulations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations managementpharmacy claims analysisbenefit setupbudget managementcompliance auditingcapacity planningpipeline planningSQLMicrosoft Office
Soft Skills
leadershipmentorshipteamworkcommunicationorganizational skillsproblem-solvingperformance managementtraining
Certifications
Bachelor's degree