Research into new technologies which may be applicable to the environment at Navitus
Research into utilizing capabilities of existing technologies to a greater extent
Collaborate with other IT teams to perform a Proof of Concept for solutions that show promise
Work with business teams to understand current processes to identify areas which could see process improvement through technology solutions
Analyze and design effective and clear technical solutions for infrastructure and enterprise application related projects
Assist in the development and implementation of corporate information system policies and procedures
Maintain knowledge in Infrastructure Operations, Data Center Operations, Virtualization (Server, Network, Storage, Desktop, and Application); attend conferences, meet with vendors, and keep current on technology trends
Analyze and diagnose issues that may be caused by server-side applications, server operating system issues and networking problems
Other duties as assigned

Requirements

A bachelor's or associate degree in Computer Science or related discipline, or equivalent work experience and technical training is required
Five or more years of experience in hardware, software installation and support or networking is required.
Conceptual knowledge of information technologies and methodologies is required
The incumbent must possess strong technical knowledge with hands-on experience providing support for all desktops and infrastructure throughout the company
Extensive hardware knowledge of installation, configuration and troubleshooting for PCs, Laptops, Mobile Devices, PC hardware and peripherals (including printers) in a Windows environment
Solid technical, functional, and architectural understanding of the storage area networking technologies
Extensive software knowledge of Windows Operating Systems, Linux OS, Microsoft Office applications and Internet Explorer
Experienced in Project management methodologies
Working knowledge of SCCME
Expertise in Active Directory and Exchange technologies and administration
Solid understanding of virtualization capabilities
Basic understanding of Networking Administration Support including Cisco router and switches, ASA firewalls, VLANs and VPN
Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees.

Benefits

Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

hardware installationsoftware installationnetworkingtroubleshootingWindows Operating SystemsLinux OSActive DirectoryExchangevirtualizationstorage area networking

Soft Skills

strong verbal communicationstrong written communicationcollaborationprocess improvementtechnical supportproblem analysisinterpersonal skillsrespectful interaction