Navitus Health Solutions

Lead – Transformation Communications

Navitus Health Solutions

full-time

Posted on:

Location Type: Remote

Location: Idaho • United States

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Salary

💰 $112,640 - $140,800 per year

Job Level

Senior

About the role

  • Develop and maintain the comprehensive communications strategy that supports the enterprise transformation roadmap.
  • Create and manage communication plans that drive awareness, adoption, and engagement across employees, leaders, and clients.
  • Partner with transformation leaders to identify messaging priorities, audience needs, milestones, and success metrics.
  • Translate complex operational, technology, and process changes into clear, compelling narratives tailored to diverse audiences.
  • Draft, edit, and produce high‑quality communications, including executive updates, FAQs, change announcements, talking points, newsletters, intranet content, presentations, and client‑facing materials.
  • Ensure consistent messaging across all channels and stakeholders.
  • Work closely with cross‑functional teams—Transformation Office, HR, Product, Operations, Client Services, IT—to ensure communication needs are identified and addressed proactively.
  • Serve as a trusted advisor to project sponsors and leaders on communication best practices, timing, risks, and impact.
  • Support executive communications by crafting speeches, presentation content, and leadership messaging.
  • Partner with change management teams to align communication efforts with training, readiness, and organizational adoption strategies.
  • Anticipate communication risks, sentiment, and potential points of confusion; propose mitigation plans.
  • Develop KPIs for communication effectiveness; track engagement and sentiment across campaigns.
  • Maintain communication calendars, dashboards, and governance processes to ensure transparency and alignment.
  • Other duties as assigned.

Requirements

  • Bachelor’s degree, preferably in Marketing, Communications, Journalism, Business, or a related field, required.
  • 7+ years of experience in corporate or internal communications, external/client communications, strategic communications, or change management communications required.
  • 5+ years of experience focused on enterprise-wide transformation or change communications required.
  • 5+ years of demonstrated experience translating complex business strategy and technical roadmaps into clear narratives, writing, editing, and storytelling to communicate “the why” required.
  • 5+ years of experience developing and executing content strategies across multiple channels (blogs, social media, email, video) required.
  • 5+ years of experience managing editorial calendars and content workflows required.
  • Proven success developing and executing communication plans for large-scale initiatives.
  • PBM, Pharmacy Services, Pharmacy Solutions, or Healthcare industry experience preferred.
  • Participate in, adhere to, and support compliance program objectives.
  • The ability to consistently interact cooperatively and respectfully with other employees.
Benefits
  • Top of the industry benefits for Health, Dental, and Vision insurance
  • 20 days paid time off
  • 4 weeks paid parental leave
  • 9 paid holidays
  • 401K company match of up to 5% - No vesting requirement
  • Adoption Assistance Program
  • Flexible Spending Account
  • Educational Assistance Plan and Professional Membership assistance
  • Referral Bonus Program – up to $750!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
communication strategycontent strategywritingeditingstorytellingKPI developmentchange managementeditorial calendar managementengagement trackingnarrative development
Soft Skills
collaborationadvisoryrisk managementproactive communicationaudience analysistransparencyalignmentcreativityproblem-solvinginterpersonal skills