Implementation Project Manager – TPA/Employer
Navitus Health Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • Idaho • 🇺🇸 United States
Visit company websiteSalary
💰 $77,546 - $95,148 per year
Job Level
Mid-LevelSenior
About the role
- Prepare for and facilitate a new TPA or employer client Kick-off Meeting for the purposes of requirements gathering and discovery
- Assist the Client with facilitating any impact analysis to best determine the appropriate requirements to ensure a smooth and successful implementation
- Ensure all requirements are documented in the standard project templates and tools and then obtain approval from the Client before initiating builds
- Create and maintain a high-level project plan
- Continuously monitor progress in terms of the status of the project and report back to internal management and subject matter team members and the Client using weekly status report formats
- Assist with escalated client issues, member issues, project issues, etc. as identified or requested by the client through direct support or through the support of the Navitus subject matter experts assigned to the project
- Provide go-live support either through remote access or internal on-site access. This requires working on January 1st of each year and other non-business days as needed
- Facilitate Post Implementation Review meetings with a new TPA or employer client
- Travel to Client sites as needed
- Other duties as assigned
Requirements
- Bachelor's degree in business, marketing, or related area preferred.
- Knowledge of PBM or health care industry required
- Prefer at least 3 years project management experience, working with external clients
- Ability to work independently and prioritize work in order to meet client and internal needs
- Strong team orientation, commitment to sales and client service and desire to succeed
- Willingness to travel as needed to meet client requirements
- Excellent verbal and written communication, presentation and negotiation skills required
- PC skills; Microsoft Office, Email, and Internet
- Valid State Driver’s License and current Automobile Insurance Policy
- Participate in, adhere to, and support compliance program objectives
- The ability to consistently interact cooperatively and respectfully with other employees.
Benefits
- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementrequirements gatheringimpact analysisdocumentationproject planningstatus reportinggo-live supportpost implementation review
Soft skills
independent workprioritizationteam orientationclient servicecommunicationpresentationnegotiationcooperative interaction
Certifications
Bachelor's degree