Telephonic Case Manager
Sedgwick
Director of Clinical Services (RN/LPN) - Chatham Ridge
Navion Senior Living
full-time
Posted on:
Origin: • 🇺🇸 United States • North Carolina
Visit company websiteJob Level
Lead
About the role
- Oversee delivery of resident care in a high-quality Assisted Living and Memory Care community
- Demonstrate positive customer service relations and community’s quality care and service standards
- Incorporate wellness philosophy, standards and objectives into staff evaluation for the Wellness Department
- Provide direct resident care/services and medication management when indicated
- Complete and maintain individualized accurate health assessments and updated service plans for each resident
- Provide direction on format and approach to resident care/service management
- Ensure community compliance with medication management procedures according to state and company guidelines
- Serve on Quality Improvement Committees including Resident Care management, Infection Control and Safety
- Serve as the Infection Control Coordinator following all OSHA safety guidelines
Requirements
- Graduate of an accredited School of Nursing
- Have a current state license as a Registered Nurse (RN) or Licensed Practical Nurse (LPN)
- A minimum of two (2) years' experience in a management position in Long Term Care, Assisted Living, or Skilled Nursing with an underlying knowledge in the overall disease processes of the elderly, as well as a familiarity in dealing with residents that have a diagnosis of Dementia
- Demonstrated knowledge of nursing practices, techniques and methods as applied to resident care in the geriatric population found in assisted living and memory care
- Solid understanding of the requirements for resident assessments and the care planning process
- Ability to handle multiple differentiating priorities
- Possess written and verbal skills for effective communication with residents, families, and health care team members
- Experienced in organizational, time management skills
- Demonstrates good judgment, problem solving and decision-making skills
- Minimum of two (2) years of supervisory and management experience
- Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
- Demonstrates knowledge of federal, state and local adult care regulations
