Account Manager

Navarino

Account Manager responsible for developing and managing customer relationships in maritime sector. Join Navarino, a global technology company developing solutions for the shipping industry.

Posted 7/16/2026full-timeRemote • 🇨🇳 ChinaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong relationship-building capabilities and customer service skills, with a focus on B2B sales in the maritime industry. Proficient in maintaining accurate records and managing customer interactions through CRM systems while representing the company's brand effectively.

Highest-signal resume keywords

B2B Sales ExperienceMaritime Industry KnowledgeCustomer Relationship ManagementInterpersonal SkillsFluency in English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy ExecutionRecord KeepingCustomer RetentionDetail OrientationWorkload Management

Soft Skills

Relationship BuildingProfessional RepresentationReliabilityPrioritization

Tools & Technologies

CRM System

Certifications & Qualifications

Bachelor's Degree in Business Administration, Marketing, Shipping, Technology or Related Field

Industry Keywords

Maritime IndustryRegulatory EnvironmentMaritime SaaSQuality Control SystemsPerformance Management Frameworks

About the role

Key responsibilities & impact

- Develop and maintain strong relationships with customers, ensuring consistent service delivery, customer retention and satisfaction
- Work closely with other teams from the company and affiliate companies, to ensure seamless pre and post sales customer experience
- Identify new business opportunities, actively participate in the planning and strategy execution on expanding the company's customer base
- Maintain accurate records of sales activities and customer interactions in the company’s CRM system
- Act as an ambassador for the company and its services, representing our brand in a positive and professional manner
- Represent the company at industry events and conferences as required

Requirements

What you’ll need

- Bachelor's degree in Business Administration, Marketing, Shipping, Technology or a related field
- Experience in the maritime industry and the related regulatory environment
- Strong interpersonal skills, with the ability to build and maintain relationships with customers, as well as generate sales
- Ability to act as an ambassador for the company, representing our brand and values
- Consistent, reliable, and detail-oriented, with the ability to manage workloads and set priorities effectively
- Fluent in English
** Great to have:**
- Εxperience in B2B sales and/or Maritime SaaS sales
- Understanding of maritime operators, crewing managers and DPA roles
- Awareness of quality control systems and performance management frameworks

Benefits

Comp & perks

- An attractive financial package
- A generous bonus, announced yearly, based on overall company’s performance and your contributions to our team's success
- Excellent working conditions with a good work-life balance
- Personal development and training opportunities to build your professional growth, skills, and knowledge
- A working environment certified as a "Great Place to Work" for four consecutive years (2022–2025), a "Best Place to Work- Tech" for 2025 and "Best Place to Work- Hellas" 2026