Account Manager

Navarino

Account Manager developing and maintaining customer relationships in the maritime sector. Ensuring customer satisfaction and collaborating with teams for seamless service delivery.

Posted 6/8/2026full-timeNavi Mumbai • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Develop and maintain strong relationships with customers, ensuring consistent service delivery, customer retention and satisfaction
Work closely with other teams from the company and affiliate companies, to ensure seamless pre and post sales customer experience
Identify new business opportunities, actively participate in the planning and strategy execution on expanding the company's customer base
Maintain accurate records of sales activities and customer interactions in the company’s CRM system
Act as an ambassador for the company and its services, representing our brand in a positive and professional manner
Represent the company at industry events and conferences as required

Requirements

What you’ll need

Bachelor's degree in Business Administration, Marketing, Shipping, Technology or a related field
Experience in the maritime industry and the related regulatory environment
Strong interpersonal skills, with the ability to build and maintain relationships with customers, as well as generate sales
Ability to act as an ambassador for the company, representing our brand and values
Consistent, reliable, and detail-oriented, with the ability to manage workloads and set priorities effectively
Fluent in English
Εxperience in B2B sales and/or Maritime SaaS sales
Understanding of maritime operators, crewing managers and DPA roles
Awareness of quality control systems and performance management frameworks

Benefits

Comp & perks

An attractive financial package
A generous bonus, announced yearly, based on overall company’s performance and your contributions to our team's success
Excellent working conditions with a good work-life balance
Personal development and training opportunities to build your professional growth, skills, and knowledge
A working environment certified as a "Great Place to Work" for four consecutive years (2022–2025), a "Best Place to Work- Tech" for 2025 and "Best Place to Work- Hellas" 2026

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

B2B salesMaritime SaaS salesCRM systemquality control systemsperformance management frameworks

Soft Skills

interpersonal skillsrelationship buildingcustomer retentioncustomer satisfactiondetail-orientedworkload managementprioritization

Certifications

Bachelor's degree in Business AdministrationBachelor's degree in MarketingBachelor's degree in ShippingBachelor's degree in Technology