Client Success Manager

Navan

Client Success Manager developing and maintaining client relationships with strategic focus. Ensuring client satisfaction and driving growth in remote USA setting.

Posted 5/4/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $105,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Develop and maintain strong, multi-level client relationships across key stakeholder group
Support achievement of company goals by expanding client engagement, driving member adoption, and generating leads for new business opportunities
Develop and execute strategic travel cost management plans aligned with client and company objectives
Continuously review opportunities and performance metrics with a focus on cost savings, value realization, and return on investment
Drive client compliance, retention, and growth through proactive account management
Manage and administer commercial models, ensuring clear understanding and effective application of contractual frameworks
Design and implement client-focused solutions that address business needs and enhance service delivery
Introduce innovative solutions and process improvements to drive operational efficiency
Ensure service delivery is aligned with Service Level Agreements (SLAs) and broader business plans

Requirements

What you’ll need

7-10 years in Account Management/Customer Success
Drive results and client focused
Business, commercial acumen and professionalism
Industry knowledge and experience
Excellent written and verbal communications

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Navan Website LinkedIn All Job Openings 1001 - 5000 employees 🏢 Enterprise ☁️ SaaS 💸 Finance Enterprise
SaaS
Finance Navan is a company offering comprehensive business travel solutions and expense management services, aimed at optimizing corporate travel programs. Their platform caters to small businesses and large enterprises by providing tools for managing travel bookings, company cards, and expenses. Navan enhances financial visibility and control through automated expense categorization and reporting, while empowering employees with easy booking and expense tracking capabilities. The platform supports seamless integration with existing financial systems and emphasizes sustainability in travel. Navan is trusted by thousands of companies globally and enhances productivity through its AI-powered insights and user-friendly interface. Client Success Manager 🔥 2 minutes ago 🇺🇸 United States – Remote 💵 $105k - $120k / year ⏰ Full Time 🟠 Senior 🔴 Lead 🏆 Customer Success Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Develop and maintain strong, multi-level client relationships across key stakeholder group
Support achievement of company goals by expanding client engagement, driving member adoption, and generating leads for new business opportunities
Develop and execute strategic travel cost management plans aligned with client and company objectives
Continuously review opportunities and performance metrics with a focus on cost savings, value realization, and return on investment
Drive client compliance, retention, and growth through proactive account management
Manage and administer commercial models, ensuring clear understanding and effective application of contractual frameworks
Design and implement client-focused solutions that address business needs and enhance service delivery
Introduce innovative solutions and process improvements to drive operational efficiency
Ensure service delivery is aligned with Service Level Agreements (SLAs) and broader business plans 🎯 Requirements
7-10 years in Account Management/Customer Success
Drive results and client focused
Business, commercial acumen and professionalism
Industry knowledge and experience
Excellent written and verbal communications Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Success Manager 🔥 1 hour ago KION Group 10,000+ employees 🚗 Transport 🏢 Enterprise 🤖 Artificial Intelligence Website LinkedIn All Job Openings Manager of Customer Success overseeing strategic accounts in U.S. Federal sector. Player-coach role managing post-sales efforts while maintaining direct customer relationships. 🇺🇸 United States – Remote 💵 $145k - $160k / year ⏰ Full Time 🟠 Senior 🔴 Lead 🏆 Customer Success Customer Success Manager, Premier, Actimize 🔥 1 hour ago NICE 5001 - 10000 ☁️ SaaS 🤖 Artificial Intelligence 📡 Telecommunications Website LinkedIn All Job Openings Customer Success Manager overseeing client lifecycle management in financial crime risk solutions. Ensuring satisfaction, growth, and collaboration with sales and support teams. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor Director, Customer Success 🔥 1 hour ago Wrike 1001 - 5000 ☁️ SaaS ⚡ Productivity 🏢 Enterprise Website LinkedIn All Job Openings Director of Customer Success leading a team of CSMs for Wrike's Americas region. Responsible for driving adoption, retention, and expansion across strategic areas. 🇺🇸 United States – Remote 💵 $153k - $225k / year 💰 $15M Series B on 2015-05 ⏰ Full Time 🔴 Lead 🏆 Customer Success 🦅 H1B Visa Sponsor Partner Success Manager 🔥 10 hours ago Payabli 11 - 50 💳 Fintech ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings As Partner Success Manager at Payabli, guide partner accounts post-integration to success. Drive platform adoption and build deep, consultative relationships with key stakeholders. 🇺🇸 United States – Remote 🔥 Funding within the last year 💰 $36M Series B - Payabli on 2025-06 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Customer Success Manager 🕒 Yesterday Sentinel Blue 11 - 50 🔒 Cybersecurity 📋 Compliance 🏛️ Government Website LinkedIn All Job Openings Customer Success Manager ensuring client satisfaction in cybersecurity solutions at Sentinel Blue. Building strong client relationships and driving effective security solutions to achieve business goals. 🇺🇸 United States – Remote 💵 $65k - $80k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

client focusedbusiness acumencommercial acumenprofessionalismexcellent written communicationexcellent verbal communication