Organizational Change Management Lead

NavAide

Organizational Change Management Lead driving human-centered adoption of enterprise transformations. Leading strategy, communication, and engagement efforts for effective system transitions and process changes.

Posted 5/11/2026full-timeWashington • District of Columbia, Maryland, Virginia, Washington • 🇺🇸 United StatesSenior💰 $150,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary change leader for enterprise digital transformation programs, delivering consistent communication, stakeholder engagement, and user adoption support across business units and functional organizations.
Serve as a trusted change advisor for program leadership, command stakeholders, and end-user communities, helping them navigate process changes, technology enhancements, and organizational impacts.
Apply human-centered design and change management principles to ensure transformation efforts prioritize user needs, clarity of communication, and ease of adoption.
Develop and implement stakeholder engagement strategies, identifying change impacts, preparing messaging, and guiding users through process and system transitions to ensure adoption, compliance, and operational continuity.
Coach project teams and local change champions on communication best practices, readiness planning, and reinforcing new ways of workings.
Support senior leaders and sponsors in communicating priorities, reinforcing expectations, and championing adoption of transformation initiatives and continuous improvement goals.
Surface risks, change barriers, and user concerns early, delivering clear, actionable recommendations to sponsors and decision-makers.
Develop and deliver communications including leadership briefings, readiness assessments, FAQs, newsletters, training content, deployment communications, and end-user support materials.
Build, mentor and manage a network of change agents across departments, functions, and project teams to sustain adoption and reinforce desired behaviors.

Requirements

What you’ll need

Prior DoD or Federal transformation experience (preferred).
Demonstrated experience leading OCM for SAP transformations (preferred).
Prior experience supporting large-scale organizational transformation or enterprise modernization initiatives.
Demonstrated experience leading change management activities for digital transformation, enterprise systems implementations, or process modernization programs.
3-5 years of demonstrated experience leading change management activities for digital transformation, enterprise systems implementations, or process modernization programs.

Benefits

Comp & perks

Professional development opportunities
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

change managementstakeholder engagementhuman-centered designdigital transformationprocess modernizationorganizational transformationcommunication best practicesreadiness planninguser adoption supportSAP transformations

Soft Skills

leadershipcommunicationcoachingmentoringproblem-solvingstrategic thinkingcollaborationadaptabilityuser advocacyrisk management