Customer Service, Operations Credit Analyst

NatWest Group

Join us as a Customer Service & Operations Credit Analyst. Delivering customer outcomes by investigating and processing credit operations transactions in a fast-paced environment.

Posted 7/22/2026full-timeChennai • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing and authorizing transactions while enhancing customer and business experiences through effective stakeholder relationship management and process improvement. Possesses strong analytical skills to review documentation and identify opportunities for automation in credit operations.

Highest-signal resume keywords

Customer Service AbilitiesStakeholder Relationship ManagementCredit Operations Transaction AuthorizationProcess ImprovementRegulatory Awareness

ATS Keywords

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Applicant Tracking System Keywords

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Industry Keywords

Loan ApplicationsCredit EvaluationsDocumentation ReviewCustomer ExperienceBusiness OutcomesTransaction ProcessingCredit OperationsProcess AutomationIndustry KnowledgeTrends Awareness

About the role

Key responsibilities & impact

Deliver successful customer and business outcomes by processing, authorising, and investigating all transactions
Identify opportunities to enhance processes and enable the provision of a superior customer and business experience
Review documentation including loan applications, disclosures, and credit evaluations
Authorise and investigate all credit operations transactions
Collect and analyse the required information from the customers and businesses
Review credit operations processes which could be automated or enhanced to improve the customer and business experience

Requirements

What you’ll need

Customer service abilities along with customer and industry knowledge
An awareness of changes in trends, policies, and regulations
An understanding of our industry and its customers
Experience of managing stakeholder relationships

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account NatWest Group Website LinkedIn All Job Openings 10,000+ employees 🏦 Banking 💸 Finance 💳 Fintech Banking
Finance
Fintech NatWest Group is a leading banking and financial services organization based in the United Kingdom. The company is committed to supporting its customers and communities, focusing on building strong relationships and delivering a range of financial products and services including commercial banking, wealth management, and risk management. With a global presence across multiple continents, NatWest Group also emphasizes the importance of its employees, providing opportunities for professional development and a supportive work environment. Customer Service, Operations Credit Analyst 🔥 11 minutes ago 🏢 Chennai – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Deliver successful customer and business outcomes by processing, authorising, and investigating all transactions
Identify opportunities to enhance processes and enable the provision of a superior customer and business experience
Review documentation including loan applications, disclosures, and credit evaluations
Authorise and investigate all credit operations transactions
Collect and analyse the required information from the customers and businesses
Review credit operations processes which could be automated or enhanced to improve the customer and business experience 🎯 Requirements
Customer service abilities along with customer and industry knowledge
An awareness of changes in trends, policies, and regulations
An understanding of our industry and its customers
Experience of managing stakeholder relationships Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Manager – Customer Service Transformation, AI 🕒 July 9 EY 10,000+ employees 💸 Finance Website LinkedIn All Job Openings Senior Manager – Customer Service Transformation and AI at EY driving CCaaS transformation programs with C-suite stakeholders. Developing strategies for AI adoption and digital channels for customer service improvement. 🏢 Chennai – Onsite ⏰ Full Time 🟠 Senior 💝 Customer Support Senior Consultant – Customer Service Transformation, AI 🕒 July 9 EY 10,000+ employees 💸 Finance Website LinkedIn All Job Openings Senior Consultant supporting AI-driven service transformation initiatives for EY. Collaborating with teams to enhance customer service operations and implement innovative AI solutions. 🏢 Chennai – Onsite ⏰ Full Time 🟠 Senior 💝 Customer Support Manager – Customer Service Transformation, AI 🕒 July 8 EY 10,000+ employees 💸 Finance Website LinkedIn All Job Openings Manager driving AI-led service transformation initiatives within the Customer practice at EY. Supporting clients to improve their service journeys and operations using AI and automation. 🏢 Chennai – Onsite ⏰ Full Time 🟠 Senior 🔴 Lead 💝 Customer Support Customer Service Agent 🕒 June 5 GfW Gesellschaft für Wasseraufbereitung mbH 1 - 10 🤝 B2B 🔧 Hardware Website LinkedIn All Job Openings Customer Service Associate providing support to learners via email and onsite in Chennai. Assisting with course selection and ensuring learner satisfaction through efficient communication. 🏢 Chennai – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Senior Customer Support Executive 🕒 May 26 Digitide 10,000+ employees 🤖 Artificial Intelligence ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Criminal Case Background Researcher responsible for thorough criminal history checks and background reports. Involves research at various levels and meticulous data analysis to ensure accuracy. 🏢 Chennai – Onsite ⏰ Full Time 🟠 Senior 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs