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NatWest Group

Senior Content Designer – 12 months

NatWest Group

Senior Content Designer leading user-centred content design in UK. Overseeing execution and collaboration across design disciplines for complex digital projects.

Posted 7/17/2026full-timeEdinburgh • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in user-centred design and content design across complex products, with a strong focus on collaboration, problem-solving, and mentoring within multidisciplinary teams.

Highest-signal resume keywords
User-Centred DesignContent DesignDesign ThinkingStakeholder ManagementMentoring

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Content Design GuidelinesInformation ArchitectureResearch SkillsPrompt Creation for ChatbotsVirtual AssistantsAI InterfacesVoice Interfaces
Soft Skills
CollaborationProblem-SolvingCoaching
Industry Keywords
Design ProjectsMultidisciplinary Teams

About the role

Key responsibilities & impact
  • Lead the scoping, direction, and planning of content design
  • Oversee the execution of content design activities
  • Remove blockers and maintain momentum and quality
  • Solve complex problems with creativity and craft
  • Drive collaboration across design disciplines
  • Create and promote content design guidelines and standards
  • Coach and mentor team members

Requirements

What you’ll need
  • Strong understanding of user-centred design
  • Comprehensive knowledge of content design across complex products and services
  • Experience defining and leading design projects
  • Experience in creating, testing and refining prompts for chatbots, virtual assistants, AI, and voice interfaces
  • Strong design thinking, writing, information architecture, and research skills
  • Experience working in multidisciplinary teams
  • Strong stakeholder management skills

Benefits

Comp & perks
  • Remote First
  • Coaching and mentoring opportunities