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Customer Service & Operations Analyst – Anti-Money Laundering
NatWest GroupJoin a collaborative team as a Customer Service & Operations Analyst in Anti-money Laundering. Investigating queries, supporting processes, and developing AML activities from Isle of Man.
About the role
Key responsibilities & impact- Investigating queries and supporting business processes
- Responding to customer queries and investigating transactions
- Accurately collecting necessary information
- Deputizing for your manager with work allocation and training
Requirements
What you’ll need- Knowledge and experience of AML processes and procedures
- Awareness of up to date trends, policies and regulations
- Ability to work accurately
- Attention to detail
- Understanding of the financial services industry
- Knowledge of products, processes and banking systems
- Good written and spoken communication skills
Benefits
Comp & perks- Relevant training programmes
- Career development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AML processesbanking systemsfinancial services knowledge
Soft Skills
attention to detailaccuracycommunication skillstrainingwork allocation