Product Manager – Conversational AI, Agents

Natterbox

Product Manager owning Natterbox’s conversational AI and agent-builder roadmap. Shaping Salesforce-integrated AI communications products and customer-built agent platforms.

Posted 8/22/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and shipping Conversational AI and LLM-based products, with a strong focus on user experience and design-led development. Proven ability to own product roadmaps and make end-to-end product decisions in a collaborative environment.

Highest-signal resume keywords

Conversational AI Product DevelopmentLLM-Based Product ExperienceSalesforce IntegrationDesign-Led Product DevelopmentPlatform Extensibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Conversational AILLM-Based ProductsProduct Roadmap OwnershipEnd-to-End Product DecisionsPlatform Development

Soft Skills

CollaborationUser Experience FocusHands-On Leadership

Tools & Technologies

CRM IntegrationSalesforce

Industry Keywords

Customer ExperienceContact Centre

About the role

Key responsibilities & impact

Own the Conversational AI and agent builder roadmap, including discovery, prioritisation and delivery with engineering
Own a platform that others build on, with focus on extensibility and builder experience
Take full ownership of the track within the first quarter
Own commercial and user outcomes once the product ships
Work directly with engineering and go-to-market in a small, senior, flat product team
Make end-to-end product decisions

Requirements

What you’ll need

Shipped conversational-AI, LLM-based or agent products to market, as the person building them rather than a user of them
Built products on, or integrated with, a CRM; Salesforce is strongly preferred
Genuine commitment to design-led product development and good UX
Preference for hands-on work, owning a track directly; this role will not suit someone looking for a hands-off or purely strategic remit
Experience building platform or extensible products that others develop on top of (nice to have)
Background in contact centres or customer experience (nice to have)

Benefits

Comp & perks

Competitive salary and bonus
Hybrid working, based in the UK
In person meet-ups in London approximately one day a quarter
The opportunity to shape a product line rather than inherit a backlog