SMB Account Manager – Advertising

native

. Managing a high-volume portfolio of SMB advertisers with clear revenue and retention targets .

Posted 4/21/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Managing a high-volume portfolio of SMB advertisers with clear revenue and retention targets
Acting as the primary point of contact for your accounts, ensuring a smooth and positive client experience
Advising clients on suitable native products and packages based on their goals and budgets
Renewing, upselling, and crossselling activity in a straightforward, value-led way
Working closely with Campaign Management to ensure campaigns are delivered accurately and on time
Responding quickly and clearly to client queries and requests
Managing pipeline, renewals, and forecasting accurately via CRM tools

Requirements

What you’ll need

Experience in account management, sales support, or customer-facing roles
Comfortable managing multiple accounts and priorities at pace
Clear, confident communicator who can explain products simply and effectively
Commercially aware and comfortable having pricing and renewal conversations
Organised and process-driven, with good attention to detail
Resilient and adaptable you don’t get flustered by volume or change
Curious and proactive in spotting opportunities for account growth

Benefits

Comp & perks

Pension contributions of 5%
25 days off (excluding bank holidays)
Day off on your birthday
Share Options for all
Work from home set-up budget
Season Ticket Loan Scheme
Paid maternity, paternity, adoption or shared parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationorganisational skillsattention to detailresilienceadaptabilityproactivityclient managementsales supportaccount managementcommercial awareness