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Benefits Administrator
Native Pest ManagementBenefits Admin Virtual Assistant supporting employee benefits at Native Pest Management, focusing on enrollment initiatives and employee inquiries in a remote capacity.
About the role
Key responsibilities & impact- Respond to employee inquiries regarding benefits and benefits-related programs.
- Review and approve employee benefits requests and transactions.
- Support benefits enrollment, changes, and termination processes while ensuring all documentation is completed accurately and on time.
- Maintain and update employee benefits records in Google Sheets, benefits platforms, and internal databases.
- Review benefits paperwork and enrollment forms for completeness and accuracy.
- Coordinate with benefits providers, insurance carriers, and internal departments to resolve employee issues and discrepancies.
- Monitor eligibility requirements and assist with employee benefits audits
- Track and follow up on outstanding benefits documentation and enrollment requirements.
- Support annual open enrollment activities, including employee communications and data verification.
- Assist with miscellaneous HR matters such as onboarding, documentation, and administrative support as needed
Requirements
What you’ll need- Experience in benefits administration, human resources, customer service, or administrative support preferred
- Strong written and verbal English communication skills
- Ability to professionally assist employees with benefits-related questions
- Strong organizational and time management skills
- Ability to handle confidential information
- Experience with HR systems, benefits platforms, CRM software, or similar tools is a plus
- Basic knowledge of employee benefits and enrollment processes is preferred
- Detail-oriented and able to manage multiple tasks effectively
- Must be able to type at a minimum of 40WPM
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Benefits EnrollmentEmployee Benefits KnowledgeData VerificationDocumentation AccuracyTyping Speed of 40WPM
Soft Skills
Verbal CommunicationCustomer ServiceTime ManagementDetail-OrientedProfessionalism