NationSwell

Program Manager

• Lead day‑to‑day project management across assigned accounts, ensuring timelines, workflows, and deliverables are clearly defined, communicated, and executed with precision.
• Support on helping project teams prioritize tasks to keep teams focused on timelines and key workstreams, while proactively identifying risks, resolving blockers, and maintaining momentum.
• Build and maintain project management systems (e.g., Airtable) that provide transparency into timelines, responsibilities, and progress for both internal teams and clients.
• Serve as a point of contact for clients, fostering trusted relationships through clear communication, strategic guidance, and consistent follow‑through.
• Ensure delivery of timely updates on project status, timelines, budgets, deliverables, and performance insights, ensuring clients and internal teams feel informed and supported.
• Anticipate client needs and partner with internal teams to deliver a seamless, high‑quality experience.
• Prepare and synthesize notes from interviews, events, and partner conversations to inform content development and strategic recommendations.
• Support the Director, Program Management across projects (including setting up and managing Airtable to keep everyone on track and informed)
• Coordinate across cross-functional teams in NationSwell to help deliver on the goals of the projects (e.g. working with the Programming & Events team to coordinate with speakers of events, Membership team to ensure communication on accounts are synced)
• Support on billing, resourcing (internal staff & freelancers) and financial reconciliation activities

Senior Associate, Program Management