Enrollment Advisor I

National University

Enrollment Advisor at National University helping prospective students navigate the enrollment journey. Engaging through phone, text, and email to provide personalized guidance and support.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the enrollment process while providing exceptional student service and guidance. Proficient in utilizing CRM and SIS systems to document interactions and support prospective students effectively.

Highest-signal resume keywords

Enrollment Process ManagementCRM ProficiencyConsultative Sales ExperienceTeam CollaborationStudent Service Commitment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Enrollment ManagementDocumentation AccuracyConsultative SalesSystem NavigationMicrosoft Office Suite

Soft Skills

ProfessionalismCourtesyPositive AttitudeTeam PlayerCommunication

Tools & Technologies

SalesforceCall Center SoftwareStudent Information System (SIS)

Industry Keywords

Higher EducationAdmissions RequirementsStudent EngagementInquiry to Enrollment Process

About the role

Key responsibilities & impact

Proactively engage prospective students via phone, text, and email throughout all stages of the enrollment process.
Build rapport and guide students through the initial enrollment steps, partnering with Enrollment Specialists through their first class start.
Accurately document all interactions and updates in Salesforce.
Manage the complete 'Inquiry to Enrollment' process while maintaining strong knowledge of university policies, programs, and admissions requirements.
Provide personalized guidance to help students make informed educational decisions.
Demonstrate professionalism, courtesy, and a commitment to exceptional student service.
Maintain proficiency in university, college, and program details through training and assessments.
Collaborate effectively as a team player with a positive, supportive attitude.
Manage multiple systems efficiently to process student applications.
Adhere to attendance, punctuality, and scheduling expectations.
Perform other related duties as assigned.

Requirements

What you’ll need

Bachelor’s degree preferred or an equivalent combination of education and experience.
Experience working in a team environment and using call center software.
Prior experience in education or consultative sales preferred.
Demonstrates ability to navigate multiple systems and technologies, including CRM, SIS, and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Benefits

Comp & perks

medical
dental
vision
403b with match
paid holidays
PTO
free education benefits
other growth opportunities