User Experience Product Design, Specialist
Vanguard
Learning Experience Designer
National University
part-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $28 - $36 per hour
Job Level
Mid-LevelSenior
About the role
- Develops and makes recommendations for enhancements and/or revisions of online materials, delivery methods, and instructional practices
- Conducts initial needs assessment and content analysis as part of the collaboration with the SEC leadership and Subject Matter Experts (SMEs)
- Authors original content and modifies existing materials in partnership with leadership and SMEs (Children’s Museum, portal transitions, Fundraising Academy)
- Creates design documents (outlines, storyboards, design mockups, etc.) to guide content, courses, and curriculum development process
- Designs successful assessments and evaluation methods and presents documentation for evaluation decisions
- Work with Content team leaders and Technology team to finalize key features and a structure for the format of modules and courses
- Use knowledge of specific audiences for modules and courses to recommend appropriate language and voice
- Offer suggestions for content items as it relates to presentation in a multimedia format
- Plans, conceptualizes, and organizes multimedia and design projects, e.g. storyboard engaging and interactive multimedia ideas
- Designs and provides recommendations for custom multimedia activities and other engaging content, course, and curriculum elements
- Conducts training and coaching on best practices for online design
- Make note of any errors on the Harmony online portal content and design and implement backend solutions for portal errors
- Perform LMS Administrator duties including course creation, duplication, user account creation, user enrollments, and implementation of newly released features
- Attend content check-ins to ensure consistency and adhere to tight timelines for delivery
- Acts as an eLearning expert in discovery meetings that pertain to the design and development of content, courses, and curriculum
- Consults and contributes on new innovative products to facilitate the growth of educational initiatives
- Facilitates in incorporating digital media elements in the online learning platform
- Participate in project management meetings as needed
- Translate content into learning activities and assignments, using adult learning principles and instructional design best practices
- Create learning activities and assignments that are engaging and useful for users
- Ensure that assessments and assignments are aligned with the appropriate rigor based on the course numbers that they are aligned to within National University
- Partner with the Content team to ensure course design aligns with the Academy’s goals and mission
- Collaborate with internal and external stakeholders to manage the creation, revision and/or customization of content, courses, and curriculum
- Coordinate with marketing team to produce both internal and client-facing content for all programs
- Create and maintain sales enablement resources (field guides, product feature maps, instructional documents and videos)
- Other duties as assigned.
Requirements
- Bachelor’s degree in education, instructional design, or related field required
- Master’s degree preferred
- Minimum of three (3) years of relevant instructional design experience required
- Minimum of three (3) years of experience in adult learning, preferably within educational publishing required
- Or equivalent combination of education and experience
- Project Management experience preferred
- Experience in educational publishing preferred
- Experience in higher education preferred
- Experience working in a technology-driven enterprise preferred
- Knowledge and understanding of the academic environment within PK-12 education contexts for teachers and leaders
- Content knowledge of social and emotional learning
- Analytical and strong organizational skills, with excellent verbal and written ability
- Preference given to candidates with a background in copyediting or training or experience in technical writing
- Able to manage multiple priorities and has flexibility to adapt to changing business needs
- Strong attention to detail, accuracy and follow-up
- Exceptional organizational and time management skills with attention to time constraints for deadlines
- Knowledge of D2L administration or course building; Articulate, Camtasia, or other rapid authoring tools or software, multimedia development or editing, graphics design or development
- Strong interpersonal skills and the ability to effectively communicate with a wide range of individual of constituencies in a diverse community
- Working knowledge, principles and practices of office management/systems within a higher education environment, preferred
- Familiarity with theoretical and practical project management best practices and tool
- Familiarity with web design best practices, or basic HTML experience, or other technical skills that demonstrate strong quality control ability and eye for detail
