Head of Digital Custody Operations

National Trust

Head of Digital Custody Operations leading custody solutions for institutional clients in digital assets. Overseeing strategic and operational management at the primary business of a fintech startup.

Posted 7/27/2026full-timeRemote • New York • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in digital asset custody operations, including wallet management, transaction processing, and compliance within regulated environments. Proven ability to lead teams, develop operational strategies, and implement risk frameworks while ensuring effective communication with stakeholders.

Highest-signal resume keywords

Digital Asset Custody ModelsOperational Controls DesignRegulatory Compliance ExperienceInstitutional Custody RequirementsTeam Leadership and Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Wallet ManagementTransaction ProcessingReconciliationKey ManagementIncident Response ProcessesAsset SegregationSettlementClient ReportingRisk FrameworksPerformance Metrics Development

Soft Skills

Excellent Communication SkillsCollaboration with Cross-Functional Teams

Tools & Technologies

DashboardsCybersecurity StandardsThird-Party Risk Management

Certifications & Qualifications

Bachelor’s Degree in FinanceBachelor’s Degree in BusinessBachelor’s Degree in Computer ScienceBachelor’s Degree in EngineeringSOC 1 / SOC 2ISO 27001

Industry Keywords

Digital AssetsFinancial ServicesAsset ServicingCapital MarketsRegulated EnvironmentsSECFINRACFTCOCCInstitutional Banking

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Define and execute the operational strategy for digital asset custody services
Collaborate with product, compliance technology, and client teams to align custody operations with broader institutional banking goals
Manage day-to-day operations of digital custody, including wallet management, transaction processing, reconciliation, and reporting
Utilize dashboards and manage staff to monitor team performance, client activity, and progress on bank initiatives
Partner with Sales team to resolve client inquiries
Develop key metrics to measure progress and efficiency the custody team performance
Oversee all training and communications to team members

Requirements

What you’ll need

8–12+ years of progressive experience in custody, digital assets, financial services, asset servicing, or capital markets, with at least 3–5 years in a senior leadership or director-level role
Deep understanding of digital asset custody models, including hot/warm/cold storage, MPC, key management, wallet infrastructure, and transaction controls
Demonstrated experience operating within regulated environments, including familiarity with SEC, FINRA, CFTC, OCC, or equivalent global regulatory frameworks
Strong knowledge of institutional custody requirements, including asset segregation, reconciliation, settlement, and client reporting
Proven ability to design and oversee operational controls, risk frameworks, and incident response processes for digital assets
Experience partnering closely with Compliance, Legal, Risk, Security, and Technology teams
Familiarity with SOC 1 / SOC 2, ISO 27001, cybersecurity standards, and third-party risk management
Track record of leading or scaling custody platforms, post-trade operations, or secure financial infrastructure
Excellent communication skills with the ability to engage effectively with regulators, auditors, institutional clients, and executive leadership
Preferred, not required Bachelor’s degree in Finance, Business, Computer Science, Engineering, or a related field (advanced degree a plus)

Benefits

Comp & perks

Medical, Dental, and Vision insurance
401(k)
Life and disability insurance