Fire & Agency Strategic Relationship Manager

National Registry of Emergency Medical Technicians

Fire & Agency Strategic Relationship Manager fostering partnerships with EMS stakeholders and managing stakeholder engagement. Responsible for onboarding, representation at events, and coordination with internal teams.

Posted 6/12/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary relationship manager for all stakeholder types within an assigned geographic territory, building and sustaining trust-based partnerships and advocating for stakeholder needs.
Lead state onboarding and integration efforts; maintain accurate stakeholder portfolio information and document all interactions, issues, and follow-up actions within CRM.
Represent the organization at meetings, conferences, site visits, and events; support presentations and external engagement efforts.
Identify, monitor, and escalate complex or high-risk issues, trends, and emerging concerns with appropriate context and recommended actions.
Coordinate with internal teams to ensure consistent resolution of stakeholder needs and alignment with organizational priorities; contribute to stakeholder engagement strategy and planning.
Collaborate with other Strategic Relationship Managers to ensure shared coverage and continuity across territories.
Manage multiple projects and priorities with strong organizational discipline and professionalism.

Requirements

What you’ll need

Bachelor’s degree in Business, Public Administration, Healthcare Administration, Communications, Education, or related field, or equivalent experience required.
Demonstrated experience in stakeholder relations, account management, advocacy, government relations, policy, partnership management, or related fields required.
Experience in EMS systems, healthcare, public safety, education, regulatory environments, or state/federal engagement preferred.
Project management experience and strong organizational skills preferred.
Familiarity with CRM systems and structured relationship management practices are preferred.
Ability to manage multiple relationships, projects, and deadlines simultaneously.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

stakeholder relationsaccount managementadvocacygovernment relationspolicy managementpartnership managementproject managementCRM systemsrelationship managementorganizational skills

Soft Skills

relationship managementorganizational disciplineprofessionalismcommunicationcollaborationproblem-solvingstrategic planningmultitaskingtrust-buildingpresentation skills

Certifications

Bachelor’s degree