National Registry of Emergency Medical Technicians

Strategic Relationship Manager

National Registry of Emergency Medical Technicians

full-time

Posted on:

Location Type: Remote

Location: Ohio • United States

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Salary

💰 $85,000 - $95,000 per year

About the role

  • Serve as the primary relationship manager for all stakeholder types within an assigned geographic territory, building and sustaining trust-based partnerships and advocating for stakeholder needs.
  • Lead state onboarding and integration efforts; maintain accurate stakeholder portfolio information and document all interactions, issues, and follow-up actions within CRM.
  • Represent the organization at meetings, conferences, site visits, and events; support presentations and external engagement efforts.
  • Identify, monitor, and escalate complex or high-risk issues, trends, and emerging concerns with appropriate context and recommended actions.
  • Coordinate with internal teams to ensure consistent resolution of stakeholder needs and alignment with organizational priorities; contribute to stakeholder engagement strategy and planning.
  • Collaborate with other Strategic Relationship Managers to ensure shared coverage and continuity across territories.
  • Manage multiple projects and priorities with strong organizational discipline and professionalism.

Requirements

  • Bachelor’s degree in Business, Public Administration, Healthcare Administration, Communications, Education, or related field, or equivalent experience required.
  • Demonstrated experience in stakeholder relations, account management, advocacy, government relations, policy, partnership management, or related fields required.
  • Experience in EMS systems, healthcare, public safety, education, regulatory environments, or state/federal engagement preferred.
  • Project management experience and strong organizational skills preferred.
  • Familiarity with CRM systems and structured relationship management practices are preferred.
  • Ability to manage multiple relationships, projects, and deadlines simultaneously.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
stakeholder relationsaccount managementadvocacygovernment relationspolicy managementpartnership managementproject managementCRM systemsrelationship management practices
Soft Skills
organizational skillsprofessionalismcommunicationcollaborationproblem-solvingtrust-buildingprioritizationmultitasking
Certifications
Bachelor’s degree