Strategic Relationship Manager

National Registry of Emergency Medical Technicians

. Serve as the primary relationship manager for all stakeholder types within an assigned geographic territory, building and sustaining trust-based partnerships and advocating for stakeholder needs.

Posted 3/3/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary relationship manager for all stakeholder types within an assigned geographic territory, building and sustaining trust-based partnerships and advocating for stakeholder needs.
Lead state onboarding and integration efforts; maintain accurate stakeholder portfolio information and document all interactions, issues, and follow-up actions within CRM.
Represent the organization at meetings, conferences, site visits, and events; support presentations and external engagement efforts.
Identify, monitor, and escalate complex or high-risk issues, trends, and emerging concerns with appropriate context and recommended actions.
Coordinate with internal teams to ensure consistent resolution of stakeholder needs and alignment with organizational priorities; contribute to stakeholder engagement strategy and planning.
Collaborate with other Strategic Relationship Managers to ensure shared coverage and continuity across territories.
Manage multiple projects and priorities with strong organizational discipline and professionalism.

Requirements

What you’ll need

Bachelor’s degree in Business, Public Administration, Healthcare Administration, Communications, Education, or related field, or equivalent experience required.
Demonstrated experience in stakeholder relations, account management, advocacy, government relations, policy, partnership management, or related fields required.
Experience in EMS systems, healthcare, public safety, education, regulatory environments, or state/federal engagement preferred.
Project management experience and strong organizational skills preferred.
Familiarity with CRM systems and structured relationship management practices are preferred.
Ability to manage multiple relationships, projects, and deadlines simultaneously.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

stakeholder relationsaccount managementadvocacygovernment relationspolicy managementpartnership managementproject managementCRM systemsrelationship management practices

Soft Skills

organizational skillsprofessionalismcommunicationcollaborationproblem-solvingtrust-buildingprioritizationmultitasking

Certifications

Bachelor’s degree