National Quality Systems

Data Engineer

• Design, develop, and optimize complex SQL queries to support registry analytics, charge reconciliation algorithms, and clinical/financial dashboards.
• Build and maintain ETL/ELT pipelines that support trauma, burn, EGS, and RCM data workflows.
• Ensure high data quality, consistency, and reliability across multiple hospital data sources.
• Serve as a technical expert for hospital registry and revenue cycle customers, assisting them in onboarding, data integration, and ongoing analytics enhancements.
• Collaborate with clinical subject matter experts, product managers, and customer success teams to deliver custom dashboards and analytics modules using Apache Superset.
• Gather feedback, train users, and build solutions that address unique clinical and operational requirements for each customer.
• Develop, customize, and maintain dashboards and analytics modules using Apache Superset.
• Partner with clinical SMEs, product managers, and customer success teams to deliver high-impact dashboards for trauma program performance improvement, financial validation, and quality reporting.
• Ensure all data handling meets or exceeds regulatory standards including HIPAA, SOC 2, and hospital security requirements.
• Implement data validation, auditing, and documentation best practices.
• Diagnose and resolve performance bottlenecks across SQL systems, ETL pipelines, and visualization environments.
• Advocate for scalable design as we grow from 100+ hospitals to 700+ by 2028.

Data Engineer – SQL, Apache Superset, Healthcare Analytics

• Support the conversion of legacy registry data into the NQS platform.
• Extract, map, clean, transform, and validate clinical registry data.
• Follow established migration workflows, build field/value mappings, and prepare datasets for API ingestion.
• Verify accuracy of migrated records and document discrepancies.
• Participate in discovery meetings with registry staff to understand legacy workflows and field usage.

Clinical Registry Data Migration Specialist

Onboarding Specialist

• Serve as a clinical subject matter expert and key liaison between NQS and trauma program clients
• Provide responsive, solution-oriented customer support to clients utilizing the NQS platform
• Lead and manage onboarding for new clients from kickoff through go-live
• Collaborate with integration and product teams to ensure accurate and timely implementation
• Conduct live and virtual product demos tailored to trauma programs and registrars
• Develop and deliver custom training plans and resources for hospitals
• Represent NQS at industry conferences, webinars, and client-facing events as a thought leader
• Mentor and collaborate with the broader customer success team on trauma-specific education

Customer Success Manager

• Provide real-time support to NQS customers using the trauma registry platform
• Act as the first point of contact for customer inquiries, addressing questions, and troubleshooting issues
• Collaborate with new clients during onboarding to guide them through system configuration
• Deliver training sessions to ensure customers understand the NQS platform’s functionality

Data Engineer – SQL, Apache Superset, Healthcare Analytics

Clinical Registry Data Migration Specialist

Onboarding Specialist

Trauma Registry Customer Success Support Coordinator