Program Associate – Membership & Communications

National Network of Public Health Institutes

Program Associate for NNPHI managing communications, data, and member engagement. Focused on content relevance and data actionability to enhance member support.

Posted 6/19/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $45,000 - $55,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

content draftingcontent editingdata visualizationemail marketingCRM managementmembership managementreport developmentphoto editingvideo editinggraphic design

Soft Skills

communication skillswriting skillsorganizational skillsproblem-solving skillsinterpersonal skillsattention to detailindependent work ethiccustomer service orientationteam collaborationtime management

Tools & Technologies

MailchimpSalesforceSharePointMicrosoft OfficeTableauPower BIGoogle Data Studiodigital channelseditorial calendardashboard creation

Industry Keywords

nonprofitpublic healthmembership organizationsmember engagementcommunications performancetargeted outreachannual conferencemember benefitscollateral developmentmember revenue management

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Develop and manage a cross-channel editorial calendar (email, website, social media)
Draft, edit, and publish engaging content for member and public audiences, including weekly Top 5 and marketing of NNPHI convenings, benefits and funding opportunities
Support maintenance of NNPHI Mailchimp and Salesforce contact lists. Coordinate website inquires and ensure contact management between the website, Mailchimp and Salesforce.
Write and edit content for websites and social media
Support daily maintenance of NNPHI’s digital channels
Build and maintain relationships with communications professionals across NNPHI’s network
Monitor communications performance and recommend improvements
Maintain and optimize membership data within Salesforce and SharePoint platforms
Track member engagement, trends, and participation across programs and services
Create simple dashboards and reports to inform decision-making
Segment member audiences to support targeted outreach and services
Coordinate delivery of member benefits, including events, resources, and communications
Serve as a primary point of contact for member inquiries
Identify opportunities to enhance member engagement and satisfaction
Support annual member investment drive including, but not limited to collateral development, member revenue data management, and invoicing
Support the NNPHI Annual Conference speakers and logistics
Perform other duties as needed

Requirements

What you’ll need

3–6 years of relevant experience in nonprofit, public health, membership organizations, or related fields
Comfort and proficiency with Microsoft Office programs (including but not limited to Outlook, Word, PowerPoint, and Excel) and comfort with learning new software and technology.
Experience with email marketing platforms (e.g., Mailchimp)
Familiarity with data visualization tools (e.g., Tableau, Power BI, Google Data Studio)
Experience with CRM and/or membership management platforms (e.g., Salesforce)
Experience supporting membership programs, networks, or associations
Experience providing coordination support for programs including notetaking, meeting scheduling, research coordination, and report development
Photo editing, video editing and/or graphic design skills is a plus but not a requirement.
Strong communication skills, particularly in email and phone etiquette
Strong writing skills
Strong organizational and problem-solving skills, including the ability to manage multiple tasks and respond to multiple demands simultaneously and prioritize appropriately
Strong interpersonal skills and an ability to work well with diverse partners and constituents and function as a productive member of a team
Attention to detail and a strong value for high-quality work products
Independent work ethic and positive, self-starter attitude
Strong customer service orientation.

Benefits

Comp & perks

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